Koons White Marsh Chevrolet

We where there for 6 hours before we purchased our car. The sales person Andrew was great. The business end was not great. We where signing papers that where not fully filled out. Not sure why it was takin The sales person Andrew was great. The business end was not great. We where signing papers that where not fully filled out. Not sure why it was taking so long. More

Easy to make an online appointment . Service done in a timely manner.They did a video of the vehicle while they were servicing Service done in a timely manner.They did a video of the vehicle while they were servicing More

My experience started off a bit rocky with a sales manager, but the general manager quickly reached out and resolved the issue. Overall, I had a great experience. The finance department was awesome an manager, but the general manager quickly reached out and resolved the issue. Overall, I had a great experience. The finance department was awesome and took the time to explain all their products without being pushy. I would definitely recommend this dealership! More

I had a 7 am appointment on a Monday morning. I dropped off the vehicle Sunday afternoon and left keys in night drop. I arrived at 3:30 pm the next day and was told they hadn’t done anything wi I dropped off the vehicle Sunday afternoon and left keys in night drop. I arrived at 3:30 pm the next day and was told they hadn’t done anything with it because half the staff didn’t show up. I asked for my keys and left. I then received an email a week later saying my vehicle was done and ready to be picked up. They really run a tight ship! More

Koons got my diesel Duramax 2020 in and figured out what was wrong and fixed it got it back to me. Muhammad service guy very professional and let's not forget Will parts manager for getting the part immedia was wrong and fixed it got it back to me. Muhammad service guy very professional and let's not forget Will parts manager for getting the part immediately. Should of took it there 1st time. Instead I had it at another shop they had it two and a half weeks and couldn't figure out the problem. Runs great. I know where I'm going for now on. More

Enjoyed the family atmosphere and the willingness to achieve my goal of getting into a new vehicle and checking on me after the purchase achieve my goal of getting into a new vehicle and checking on me after the purchase More

The dealership was very clean and bright. The staff were friendly and attentive. Very positive overall experience. The staff were friendly and attentive. Very positive overall experience. More

Starting with the salesmen Qamar everyone was courteous patient and made you feel they were there for you and your needs. I have bought many of vehicles New and used and have to say this was my best experi patient and made you feel they were there for you and your needs. I have bought many of vehicles New and used and have to say this was my best experience ever. If someone was looking for a vehicle I definitely would tell them to start here. The Salesmen Qamar was very knowledgeable on the vehicle we were interested in and other vehicles at the dealership. He gave his pros and cons and let us make the decision for us. Thanks for a fun enjoyable time. More

Koons Chevy White Marsh staff was so helpful with the trade in and purchase of my car. Nic my sales guy went above and beyond to help me !! Josh the financial manager made the process so smooth!! It trade in and purchase of my car. Nic my sales guy went above and beyond to help me !! Josh the financial manager made the process so smooth!! It was a great experience:) More