Koons White Marsh Chevrolet

Went back to see Buddy for a new SUV, he did not disappoint! His customer service skills, knowledge, advice and patience is greatly appreciated!! Thanks for making it such a positive experience!!! disappoint! His customer service skills, knowledge, advice and patience is greatly appreciated!! Thanks for making it such a positive experience!!! More

Buying my truck from koons was a success, Denny the sales rep was very brilliant rep was very brilliant More

My experience at koons Chevrolet White Marsh was one of the easiest vehicle buys I’ve ever been a part of Buddy Price was outstanding and helped me through the process plus I ended up with a Sweet Ride at the easiest vehicle buys I’ve ever been a part of Buddy Price was outstanding and helped me through the process plus I ended up with a Sweet Ride at a reasonable price I would definitely recommend this dealership More

Buddy Price went out of his way to help me. Jerry matched my trade in value I had in writing to get the deal done and got me a good rate. I will definitely be back for my next ride. Jerry matched my trade in value I had in writing to get the deal done and got me a good rate. I will definitely be back for my next ride. More

This is my first time purchasing from Koons and all i have to say is, Lacie, Rich and Josh were all amazing. I will definitely return and will recommend them to anyone looking for a vehicle. have to say is, Lacie, Rich and Josh were all amazing. I will definitely return and will recommend them to anyone looking for a vehicle. More

Thanks again to Buddy Price and Koons White Marsh Chevrolet!! Buddy you're the best!!!! Chevrolet!! Buddy you're the best!!!! More

Fairly terrible experience here I went in asked Koons service department to check my car for a faulty wheel bearing and to check if either of my tie rods and or ball joints had failed Instead, I Koons service department to check my car for a faulty wheel bearing and to check if either of my tie rods and or ball joints had failed Instead, I got a $2,700 price quote that included a myriad of "scheduled maintenance" related things that had nothing to do with what I brought the car in for in the first place They then quoted a price of $900 to put on two front tires. The exact same two front tires I had put on my car at Sullivan Tire that I had been charged for, including installation, for $450. The price difference reasoning? They were attempting to charge me $500 in labor to put on two tires. Considering Sullivan Tire put on the exact same two tires for $50 in labor, it seemed as though an additional $450 in labor to put on the same two tires was a bit extreme At the end of putting the tires on and getting a front end alignment, they then tell me the car is ready to be picked up. I asked them if my bearings, tie rods or ball joints were looked at and the response was, yeah I think your front drivers side wheel bearing may be off. After they finished the work they wanted to do and long after I asked them to check that particular issue out So to sum up. I went there asking for something specific to be looked at. They didn't look at it. They gave me a quote for nearly $3,000 worth of service related things I never asked them for. They then quoted me $450 more in labor to put on the exact same two tires I had put on for $50 in labor at another tire dealer. And in the end, they never even checked on the things I asked them to check on when I brought the car into their dealership in the first place I then bring my car to a "real" mechanic after leaving Koons and they tell me both my wheel bearings need to be replaced. This again being the thing I brought my car to Koons for in the first place but they didn't want to address that. Instead, they wanted to give me a $3,000 quote of services I didn't need and then followed that winning move up by trying to charge me $500 in labor to mount two lousy tires To say "never go to this dealership for service" would be a gross understatement. Service shops run like these are the worst kind. Not only are they focused solely on trying to quote you on services you don't need while ignoring what you ask them for. When they do actually do what you ask them to, they try charging you $500 to put on two tires other tire dealers, such as Sullivan Tire, do for $50 less in labor. So in other words, Koons is upcharge city when it comes to labor Stay away from Koons Chevrolet. If their service department is run like this, you can xxxx well be sure they aren't very honest when it comes to selling you any vehicles either More

The Koons group are always professional and honest to work with. This is my third vehicle from them and I could not be more satisfied. Special thanks to Lee Dearborn for taking good care of my wife & I. work with. This is my third vehicle from them and I could not be more satisfied. Special thanks to Lee Dearborn for taking good care of my wife & I. More

We’ve now purchased our last three vehicles from Koons Whitemarsh and Buddy Price, and we wouldn’t go anywhere else! Fast, easy, and very accommodating. This is the spot, and Buddy is the man! Whitemarsh and Buddy Price, and we wouldn’t go anywhere else! Fast, easy, and very accommodating. This is the spot, and Buddy is the man! More

Koons Chevy got us out of our dependable but aging Chevy Cruze and into a new Equinox quickly and at a great price! They also gave us generous trade in value for our vehicle. Thank you sales rep Buddy and K Cruze and into a new Equinox quickly and at a great price! They also gave us generous trade in value for our vehicle. Thank you sales rep Buddy and Koons Chevy! We're very happy. More