Koons White Marsh Chevrolet
White Marsh, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,072 reviews
My salesperson was Nic Terry and he was phenomenal. Not pushy at all and listened to what my needs and concerns were. Not pushy at all and listened to what my needs and concerns were. More
My salesperson was Nic Terry and he was phenomenal. Not pushy at all and listened to what my needs and concerns were. Not pushy at all and listened to what my needs and concerns were. More
Service department is good most of the time and the prices of service is a little high. prices of service is a little high. More
Everything went well and everyone was very helpful. My appointment took very little time and I was out with no problems My appointment took very little time and I was out with no problems More
Professional, courteous and friendly service. Had a complete thorough and detail Diagnostics done on vehicle with report attached. Had a complete thorough and detail Diagnostics done on vehicle with report attached. More
Open communication. Can text instead of calling the representative. A full inspection & pictures included. Great shuttle service. Can text instead of calling the representative. A full inspection & pictures included. Great shuttle service. More
All employees from the time I pulled into the service area were very courteous. Mohammad was very professional and a good early morning attitude. This was my first time being the first customer of the da area were very courteous. Mohammad was very professional and a good early morning attitude. This was my first time being the first customer of the day. The waiting area was not fully stocked. But overall everything was good. It would be nice to have more reading material. Just to get that time with less phone/TV interaction. More
Worst experience My 2024 Chevy Silverado EV RST was there for a whole month April 22,2026 to May 22,2026 and on May 28,2026 it had to go back in and is still currently there. No ETA on parts and no Loaner. S for a whole month April 22,2026 to May 22,2026 and on May 28,2026 it had to go back in and is still currently there. No ETA on parts and no Loaner. Service Rep if I don’t call and asked what’s happening no response from service manager or from anyone from the Dealership. Management is absent in this endeavor also. After this issue with my truck is rectified if it gets rectified needless to say I would never do business there again. Totally unacceptable behavior from a dealership who over the yrs I have bought 3-4 vehicles from. Not sure but management must have changed because the once professional dealership I knew and work with it’s definitely not the same. More








