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Lakeland Volkswagen
Lakeland, FL
2,514 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits:
Complimentary Car Washes
10% Off Accessories & Clothing
Internet Work Stations
Lakeland Volkswagen Gourmet Coffee Bar
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,514 reviews
May 21, 2022
Took car there 8 times never fixed problem, took to a different place fixed on first try. different place fixed on first try. More
by JOSh Dye
Verified CustomerEmployees Worked With
Helpful May 20, 2022
Trey was awesome and very personable , he called me right back when a Tiguan was available for my budget ! back when a Tiguan was available for my budget ! More
by burgosj0917
May 20, 2022
Excellent service at a moment’s notice! My car was serviced expertly and so quickly. My car was serviced expertly and so quickly. More
by Lisa
Employees Worked With
May 20, 2022
Good communication, didn’t feel like I was being taken advantage of, and they got the job done advantage of, and they got the job done More
by joey.endres
May 19, 2022
Friendly personnel who care about the customer. Efficient employees who know their jobs very well. Efficient employees who know their jobs very well. More
by R Miller
Employees Worked With
Other Employees :
Lawrence "Trey" Chapman
May 19, 2022
Everyone was very courteous and knowledgeable of the product line. I felt at ease on both visits. product line. I felt at ease on both visits. More
by j_honey
May 19, 2022
Matt is always great and responsive every time I come into the service center. He was short staff and still made time. into the service center. He was short staff and still made time. More
by RESHEMIAJO
Employees Worked With
May 17, 2022
Hiram and Bradley were outstanding. What an easy transaction. Would highly recommend Lakeland VW to anyone in the Florida area. I drove past many dealerships to great customer service a What an easy transaction. Would highly recommend Lakeland VW to anyone in the Florida area. I drove past many dealerships to great customer service and honest car guys. A++++++ for Lakeland VW Thanks, Bryan C More
by bryan.ciervo
May 17, 2022
I wanted to say Thank you to Trey @ Lakeland VW, he was professional and friendly. This was the easiest car buying process I’ve ever had. He was very knowledgeable about the VW Tiguan. He took his time and professional and friendly. This was the easiest car buying process I’ve ever had. He was very knowledgeable about the VW Tiguan. He took his time and showed me all the features on my new car. I would recommend this dealer, I did not mine driving 2 hours to get my new car. -Nicole H More
by Nicole H
Employees Worked With
Lawrence "Trey" Chapman
May 17, 2022
I would like to thank Jeff in service and Ron in parts for keeping me informed while we waited for parts for almost a month. When the parts arrived , the was done in a timely fashion. for keeping me informed while we waited for parts for almost a month. When the parts arrived , the was done in a timely fashion. More
by vincentsimmonsjr
