Lakeland Volkswagen
Lakeland, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Anthony was pleasant and accommodated our needs to make our purchase a memorable one. Thank you for a wonderful, smooth transaction. our purchase a memorable one. Thank you for a wonderful, smooth transaction. More
On time. Didn’t try to do a bunch of ad ons I didn’t need. Very friendly and helpful. And they gave me a courtesy wash! Always bring my car to them. Didn’t try to do a bunch of ad ons I didn’t need. Very friendly and helpful. And they gave me a courtesy wash! Always bring my car to them. More
THE dealer to take your VW vehicle to for service -- proffessional, customer oriented staff -- Matt was a pleasure to deal with! proffessional, customer oriented staff -- Matt was a pleasure to deal with! More
Fantastic customer service and mechanical dept. Would send any to see them they are very loyal and make you feel like family. Would send any to see them they are very loyal and make you feel like family. More
My journey started online. I had purchased a Jetta prior to this purchase and just loved it. I was definitely due for an upgrade and saw the Jetta Rline available. I contacted I had purchased a Jetta prior to this purchase and just loved it. I was definitely due for an upgrade and saw the Jetta Rline available. I contacted Lakeland VW and my sales representative Anthony Walker quickly got the ball rolling. Him and Larry the Business Manager were professional and accommodating and I had my new Jetta the next day. They treated me like a friend and were definitely just awesome! More
The phone system is horrible. No one answers. It is automated. It gives options for service, sales and parts. No option for finance or any other department. When you opt for an No one answers. It is automated. It gives options for service, sales and parts. No option for finance or any other department. When you opt for any of those three, no one answers. If you need someone in finance, they tell you to call and leave a message, but there is no way to get to the finance phone messaging service. It takes days to contact someone. The only possible answer is to go to the dealership to find someone to speak to. Also the managers are rude and not fair. I’ve bought several vehicles there but the treat you poorly. I will never buy there again!!’ More
Customer service was quick and respectful during my visit. Would consider returning for future service. visit. Would consider returning for future service. More