Lakeland Volkswagen
Lakeland, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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My journey started online. I had purchased a Jetta prior to this purchase and just loved it. I was definitely due for an upgrade and saw the Jetta Rline available. I contacted I had purchased a Jetta prior to this purchase and just loved it. I was definitely due for an upgrade and saw the Jetta Rline available. I contacted Lakeland VW and my sales representative Anthony Walker quickly got the ball rolling. Him and Larry the Business Manager were professional and accommodating and I had my new Jetta the next day. They treated me like a friend and were definitely just awesome! More
The phone system is horrible. No one answers. It is automated. It gives options for service, sales and parts. No option for finance or any other department. When you opt for an No one answers. It is automated. It gives options for service, sales and parts. No option for finance or any other department. When you opt for any of those three, no one answers. If you need someone in finance, they tell you to call and leave a message, but there is no way to get to the finance phone messaging service. It takes days to contact someone. The only possible answer is to go to the dealership to find someone to speak to. Also the managers are rude and not fair. I’ve bought several vehicles there but the treat you poorly. I will never buy there again!!’ More
Customer service was quick and respectful during my visit. Would consider returning for future service. visit. Would consider returning for future service. More
Great customer service and I've got all my service on my Volkswagens done here Volkswagens done here More
Michelle, my sales person, was awesome. . She was friendly professional knowledgeable And straightforward. The customer area was nice and clean with a nice vending system and complimentary c . She was friendly professional knowledgeable And straightforward. The customer area was nice and clean with a nice vending system and complimentary coffee bar. I would definitely consider going back there for my next vehicle purchase. More
My 7th can purchased at Lakeland VW. Always a pleasure, no hassle, no pressure. Sales personnel always polite and professional. Always a pleasure, no hassle, no pressure. Sales personnel always polite and professional. More
Very happy with the service. Kind courteous I would recommend the dealership to anyone t Kind courteous I would recommend the dealership to anyone t More