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Landers Toyota NWA

Rogers, AR

4.6
7,739 Reviews
Landers Toyota NWA is Northwest Arkansas's #1 Toyota dealer and has the area's largest selection of quality pre-owned cars, trucks and SUVs. We're proud to be part of the Rogers, Bentonville, Fayetteville and Springdale communities, although our customers come from all over the state and country based on our reputation for great vehicles, fantastic prices and outstanding customer service. You'll be confident that you're getting the best deal up-front with our market-based pricing strategy on our pre-owned vehicles. Come see how we're Driving Tradition™ in NWA, and we know you'll leave feeling goo-ood about Landers.
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411 South Metro Parkway

Rogers, AR

72758

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Showing 7,739 reviews

May 02, 2021

Took in for front end alignment. Checked it out and all good. Did not charge anything. Also, they even washed my car. Was even done before scheduled appointment time. Thanks for excellent service. More

by tallfrost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Trailor
Jun 15, 2021 -

Landers Toyota NWA responded

Thanks! We're glad we could help you out.

May 02, 2021

Found your dealership via the internet. Was able to speak with Juan Valdez. Having car delivered Tuesday. Thanks Juan Valdez. Great friendly service from everyone. More

by EDWINA.HAND
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't remember who my finance guy was. He was excellent.
Jun 15, 2021 -

Landers Toyota NWA responded

Thanks for the five-star review, Edwina! Enjoy your vehicle!

May 02, 2021

After going up and making my deposit per our agreement I got 2 calls they don’t seem to know their business I offered to go up so I could prove my pymt with both calls More

by WENDYCROTTS
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Felix Gutierrez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Lucke
May 05, 2021 -

Landers Toyota NWA responded

Wendy, We're disappointed to hear how you feel about your experience. Please don't hesitate to reach out if there is a way we can make this right. Thank you.

May 02, 2021

I did not have any wait time to check in and my car was finished on time. I appreciate knowing there is a part that will need to be replaced on my next oil change. More

by lisa.yount37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Daniels
Jun 15, 2021 -

Landers Toyota NWA responded

Thanks, Lisa! We're glad we could help you out with your service needs!

May 02, 2021

I only had to come back four times in the first two weeks to get the service done on the used vehicle I bought from them - service that we had agreed upon in writing at purchase - and that should have alread More

by DAKOTAHRAE.STONE
Recommend Dealer
No
Employees Worked With
Josh Murrah
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Doran
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny Guiterez, Mark Daniels
May 05, 2021 -

Landers Toyota NWA responded

Dakota, We're concerned to hear how you feel about your purchasing and service experience. We'd like to reach out so we can discuss this further and find a way to make it right. Please expect a call from a member of our team soon. Thank you.

May 01, 2021

I know Steve Landers; I also know Toyota’s and both are really good. My new RAV4 XLE is the perfect fit for me now that I have downsized my vehicles because of old age . More

by HILCAT3
Recommend Dealer
Yes
Employees Worked With
Esteban Vanegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Landers Toyota NWA responded

Congratulations on you new RAV4! We hope you enjoy it!

May 01, 2021

Gevovani is a good seller he treats the costumers well. Toyota is the best dealer shop. They make good finances and deals It’s a place a recommend. More

by LEMUS2007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geovani Rodas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Landers Toyota NWA responded

Congratulations on your new car! We look forward to seeing you again next time.

May 01, 2021

Marty May is the man! Great deal, way better than Orr, better prices, better interest, better payment, no down payment vs huge one required by Orr. Never shopping Orr again. More

by Sean
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marty May
Jun 15, 2021 -

Landers Toyota NWA responded

Thanks, Sean. Enjoy your vehicle!

April 30, 2021

Salesman said finance would call - that guy said delivery would call .... I had to keep calling to get action - very frustrating - should give customer those #’s or salesman follow up better with customer .. More

by OVERSUSAN
Recommend Dealer
No
Employees Worked With
Eric Perkins
Apr 30, 2021 -

Landers Toyota NWA responded

Susan, We're disappointed to hear how you feel about your experience purchasing online. Please expect a private message so we can verify your contact information. Thank you.

April 29, 2021

The staff was friendly, but when asking questions we got more answers at other dealerships. We went through paperwork faster than we could read it all and ended up having extra expenses added to our deal th More

by Prisca
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Richardson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Landers Toyota NWA responded

Thanks for taking the time to leave us a review and give us some valuable feedback. We appreciate your business!

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