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Landers Toyota NWA

Rogers, AR

4.6
7,717 Reviews
Landers Toyota NWA is Northwest Arkansas's #1 Toyota dealer and has the area's largest selection of quality pre-owned cars, trucks and SUVs. We're proud to be part of the Rogers, Bentonville, Fayetteville and Springdale communities, although our customers come from all over the state and country based on our reputation for great vehicles, fantastic prices and outstanding customer service. You'll be confident that you're getting the best deal up-front with our market-based pricing strategy on our pre-owned vehicles. Come see how we're Driving Tradition™ in NWA, and we know you'll leave feeling goo-ood about Landers.
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411 South Metro Parkway

Rogers, AR

72758

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Showing 7,717 reviews

August 02, 2018

Ok but I would recommend, but I found small ding with paint chipped., after I bought the car. They did cover up with paint, but I still have this small dent More

by hl_herron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Bagwell
Aug 08, 2018 -

Landers Toyota NWA responded

We're glad your experience with us buying the car was a pleasant one and enjoyed working with Ethan Bagwell. We are bummed to hear about the dent you discovered after the purchase and we want to look into this for you. Please give our Customer Relations manager Blair Brewer a call at (479) 845-1444. Thanks.

August 02, 2018

Great Job and pats on the back to all involved in service! The team at Steve Landers Toyota are great at what they do. They get you in and out without missing a beat. Always professional and provide excellen More

by NMiles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew
Aug 03, 2018 -

Landers Toyota NWA responded

Thanks for leaving us a review! We appreciate the pat on the back and are happy to know you were pleased with our service department. Thanks for coming to see us!

August 02, 2018

Service was courteous and responded in time Service was as always very courteous, though I did not schedule prior they took care of me without much wait. The only thing I would improve is how More

by arshadsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason at service
Aug 03, 2018 -

Landers Toyota NWA responded

Thanks for the feedback! We are happy to know that you had a positive experience with your service staff. We will definitely take your recommendation into account. Thanks for coming to see us, and hopefully we will see you next time!

August 02, 2018

Rough checkin Greeted at checkin by a friendly and polite staff and directed to service technician, then another and finally a third tech. Had to say what I was the More

by BUNSIES_MOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember names
Aug 03, 2018 -

Landers Toyota NWA responded

Thanks for taking the time to leave us a review. We want to apologize for the negative experience at check-in. We train our employees to listen well to customers and get things right the first time, so we really regret that happening with you. We're happy to hear that everything else went well, however! Thanks for stopping in!

August 02, 2018

Great car place Everyone was very welcoming and helpful. They worked with me on the price of the car and my trade in. Thanks a bunch to everyone More

by Jnix1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esteban Vanegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2018 -

Landers Toyota NWA responded

Thanks for leaving us a review! We're happy to hear that Esteban provided you with a good experience and that our staff was able to find the right fit for you. Enjoy your new car!

August 02, 2018

Great Experience Was quick to be approached by a sales person, already knew what I wanted so that portion was quick and easy. financing was relatively quick as well. W More

by JOEY15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Merritt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Lucke
Aug 03, 2018 -

Landers Toyota NWA responded

Thanks for leaving us a review! We're glad to hear that you had a good experience with us and would be willing to recommend us to your friends. Enjoy your new car!

August 02, 2018

Our Little One Our little Prius is special to us and we like to treat it like our little baby! It’s nice to have a dealer who feels almost the same affection for ou More

by JERRY.SNYDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Corzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth Snyder
Aug 03, 2018 -

Landers Toyota NWA responded

We're very honored that you choose to trust us with your precious vehicle! We try to treat all vehicles that come into our dealership with respect because we know just how special they are to the owners. We're happy to hear that we've provided you with exemplary service. Thanks for the review!

August 02, 2018

Adding a hitch Took two days because the wrong part came in. Should've taken one day. Communication was poor. Been better if I was told the job wasn't finished befo More

by JENWAYHORNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Parker, Andrew Gates
Aug 08, 2018 -

Landers Toyota NWA responded

Jen, we're glad you enjoyed working with our staff and were pleased with the work we did for you. We apologize for the less-than-stellar communication and that your service visit took longer than expected because the wrong part came in as that is not something that typically happens. We'd like to chat with you to see if we can do anything to help, so please give our Customer Relations Manager Blair Brewer a call at (479) 845-1444. Thanks.

August 01, 2018

Best car-buying experience! Our search for a new-to-us car had been less than stellar up to the point where we drove on to the lot of Steve Landers Toyota. I was dreading the th More

by JANDLCURTIS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Holman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't remember the gentleman's name in finance...he had just recently started there.
Aug 01, 2018 -

Landers Toyota NWA responded

Hey, thanks for leaving us a review! We are so happy to hear that Brandon and the rest of our team flipped car-buying on its head for you and provided you with great service and a great experience. Enjoy your new car!!

August 01, 2018

these guys are awesome They are really helpful .they answer and explain every question that I asked and also they are very friendly.and also make it easy to get what I was l More

by FIMADAY89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manrique Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2018 -

Landers Toyota NWA responded

Thanks for leaving us a review! We're glad to hear that you had a good experience with our sales department. Enjoy your new car!

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