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Lawton Kia - Service Center

Lawton, OK

4.6
1,389 Reviews

1,389 Reviews of Lawton Kia - Service Center

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May 06, 2024

Once again had excellent service on my car that I did not but there. They take care of customers very well. More

by sallison0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 03, 2024

Availability for appointments is great. Communication regarding my vehicle during its service is spot on. More

by whitehead_r90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Lawton Kia responded

Thanks for your feedback, whitehead_r90! We're glad to hear that our appointment availability and communication during service met your expectations. Let us know if there's anything else we can assist you with in the future.

Helpful
April 30, 2024

I like this dealership, my car fixed maintenance and car fixed his collision. I’ve been having this car since 2016. I bought a brand new from here and I do appreciate their service. They’re very kind. Thank More

by GLENDAFIELDS19561
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Lawton Kia responded

GlendaFields19561, thank you for your feedback and continued loyalty since 2016! We're delighted to hear that you appreciate our dealership's service and that we've been able to assist you with maintenance and collision repairs. We aim to provide kind and attentive service to all our customers. If you ever need anything else, please don't hesitate to reach out. We're here to help

Helpful
April 27, 2024

Great customer service they really take their time and take care of the customer about two cars from y’all already More

by delbertlwells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincenzo (Vinny) Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Schulz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2024 -

Lawton Kia responded

Delbertlwells, thank you for your feedback and loyalty! We're thrilled to hear that you've had great experiences with our customer service. We appreciate your continued support, and we're here to assist you with anything you need for your cars. Don't hesitate to reach out if you have any questions or concerns in the future.

Helpful
April 25, 2024

Fast and efficient service. I was very satisfied with the service given. My car is running just fine now. More

by SHERENEWILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2024 -

Lawton Kia responded

Hi SHERENEWILLIAMS, Glad to hear your car is running smoothly after the fast and efficient service! If you ever need anything else, don't hesitate to let us know.

Helpful
April 24, 2024

I have been very pleased with the dealership. Everyone has tried to help me out all they can.I've had some recalls and they took care of him More

by sr69stanley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2024 -

Lawton Kia responded

Thank you for your feedback, sr69stanley! We're glad to hear that you've been pleased with our dealership and that our team has been helpful in addressing your needs, including recalls. We appreciate your business and look forward to continuing to assist you in the future. If you ever have any further questions or concerns, please feel free to reach out.

Helpful
April 20, 2024

The service department was very helpful with a problem with my wife’s car. The service representative Debbie was extremely helpful and knowledgeable. More

by pattyjo0626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2024 -

Lawton Kia responded

Thank you, pattyjo0626, for sharing your experience! We're delighted to hear that our service department was able to assist with the problem with your wife's car. Debbie is indeed a valuable member of our team, and we're glad to hear that she was extremely helpful and knowledgeable. If you ever need anything else or have any questions in the future, please feel free to reach out. We're here to help!

Helpful
April 19, 2024

Everyone was kind and helpful. Explained everything that needed to be done and why. Never pushed anything any me. More

by Ko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2024 -

Lawton Kia responded

Thank you, Ko! We're glad to hear that our team was kind, helpful, and transparent during your visit. We always strive to provide clear explanations and never push unnecessary services. If you have any further questions or need assistance, please don't hesitate to reach out. We're here for you!

Helpful
April 19, 2024

There are wonderful people who work helping to get my car through service especially Deborah. More

by Okie.pokie1@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Schulz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2024 -

Lawton Kia responded

Thank you for sharing your experience, Okie.pokie1@gmail.com! We're delighted to hear that Deborah and our team provided you with wonderful service during your car's service appointment. Your feedback is greatly appreciated. If you ever need anything else or have any questions, please don't hesitate to reach out. We're here for you!

Helpful
April 19, 2024

Deborah was amazing and extremely professional. She got my payment with Sunbit to go through and made sure my car was parked out front for me when it was finished. She is an asset to the company. More

by sgates0411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2024 -

Lawton Kia responded

Thank you, sgates0411, for your feedback! We're thrilled to hear that Deborah provided you with amazing and professional service. Ensuring your payment with Sunbit went smoothly and having your car ready for you are top priorities for us. We appreciate your kind words and agree that Deborah is an asset to our company. If you ever need anything else or have any questions, please feel free to reach out. We're here to help!

Helpful
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