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Lester Glenn Chevrolet - Service Center

Toms River, NJ

4.3
78 Reviews

78 Reviews of Lester Glenn Chevrolet - Service Center

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February 01, 2024

Overpriced, no customer loyalty, service is horrible. Marked up vehicles. I have bought 9 vehicles since 1994 and the disrepect I have seen in the last year! More

by Floydfollower13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Monica
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Stewart
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

Lester Glenn Chevrolet responded

Hi Floydfollower13, Thank you for your review! We are sorry to hear about your recent experience with our team! We have sent this review to our management team and have learned that one of our GM Certified, A-Level Technicians worked on your vehicle for an extended period in an attempt to find the root cause and rectify your issues. Even with the amount of time we spent diagnosing your vehicle, we still discounted your service bill as a gesture of goodwill and appreciation for your loyalty over the years. We are sorry to hear you feel this way despite this gesture. If anything changes on your end in your vehicle search, or with your vehicle’s servicing needs, please let us know and we will be happy to assist you! Thank you again, The Lester Glenn Chevrolet Team

November 11, 2023

No pressure salesman, very knowledgeable and made sure I was comfortable with the price of the vehicle. More

by james.strasko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Monica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Gold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Amaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Chasey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsay Vanegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : M.J. Mantel, Tommy Brooks
Nov 14, 2023 -

Lester Glenn Chevrolet responded

Hi james.strasko, Thank you for your 5-star review! We're thrilled to hear that you had a no-pressure experience with our knowledgeable team who ensured you were comfortable with the price of the vehicle! If there's anything else you need or if you have more stories to share, feel free to reach out. We appreciate your positive feedback! Happy Driving, The Lester Glenn Chevrolet Team

August 13, 2023

My experience at Lester Glenn Chevrolet was an outstanding one! Darian Hardy was a pleasure to deal with and I highly recommend him if you’re interested in purchasing a vehicle. The Sales Manage More

by CMACIVER980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darian Hardy, Brittney Tufaro
June 13, 2023

Lindsay Vanegas 5 star rate for excellent service advisor and Will Chasey service advisor too. Great. both did good evaluation of what was necessary to keep my car safe and work was done as explained and More

by helenknight
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Will Chasey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsay Vanegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2023

services were very good and staff was very courteous and helpful. i wasn’t expecting to walk out with a brand new truck but from start to finish the experience and services were great! thank you again! More

by SHANNON.BISCHOF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Amaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2023

Joh gold is the best service person there. It is always a pleasure to go to theclester glenn Chevrolet dealership More

by Jlapinski13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Monica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Gold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Lester Glenn Chevrolet responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit with Jon. If you have further needs or questions, please reach out!

January 04, 2023

The staff is accommodating and very well trained in their respective positions. Makes for a easy visit. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Monica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Gold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Lester Glenn Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thanks for taking the time to leave a review, Bob. We sincerely value your business and look forward to your next visit!

October 09, 2022

The salesmen to the servicemen I would rate a 10 would recommend them to everyone. More

by Georgejoanne.morse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Bahrle
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022

I brought my car in for service this morning and Joshua Kingston was my service advisor. He was very professional and friendly and extremely attentive to what I needed. Dealing with Joshua was a pleasure More

by steffens326
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Kingston
May 24, 2022

Thank you for the amazing Colorado and amazing service you guys are the best will always come to you guys for anything thank you again More

by Firemanmike47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Fratto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Monica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Gold
5.0
This rating includes all reviews, with more weight given to recent reviews.
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