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Lester Glenn Chevrolet - Service Center

Toms River, NJ

4.6
61 Reviews

61 Reviews of Lester Glenn Chevrolet - Service Center

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December 07, 2021

Efficient and comfortable experience, really enjoy the atmosphere and satisfied with the deal I received. More

by dierdra.mcgrath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Fratto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Monica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Gold
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2021

I cannot say enough good things about Jon Gold in the Lester Glenn Chevrolet service department. Super knowledgeable, friendly, helpful, and very polite. He has taken very good care of my husband's and More

by Elaine T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Gold
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2021

I do not even want to give them one star. The service department is horrendus. I bring my vehicle in to have something fixed and they return it to me with something broken. Thier attitude is anything b More

by Equi18nox
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jon Gold
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alison Ryan
Sep 24, 2021 -

Lester Glenn Chevrolet responded

Thank you for your review and feedback regarding your recent service visit. We understand our service management team has been in touch with you to review any issues you experienced and work with you on repairing your vehicle. If you have any further concerns, or any questions, please do not hesitate to reach out to our service management team who will be happy to assist you. Thank you!

June 26, 2021

Louis was amazing went above and beyond in every way More

by csamuolis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Amaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2021

My service advisor joshua kingston was excellent. He took care of my service today and was so courteous and helpful. It was done so quickly More

by Loz333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Caffyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Kingston
January 05, 2021

Chris was incredible! Brought my daughters 2011 Equinox in for a P0420 check engine. I found a special warranty coverage on the web for a catalytic converter issue, that i hoped was covered. Chris was ab More

by vern08753
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Taggart
December 04, 2020

These guys are the best ....always take care of me and my HHR. I think that all dealers give free oil changes even if the vehicle is a used one. Other dealers could learn from them. I will always go back t More

by jbarreiro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Monica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Gold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Taggart
November 05, 2020

Very unsatisfied with care my car received while being serviced. I spent 1500.00 to have the paint corrected and ceramic coated. I explained to the service dept. that caution needed to be exercised. I sup More

by paliberty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jon Gold
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2020 -

Lester Glenn Chevrolet responded

Paliberty, thank you for taking the time to leave a review about your experience with our service team. We have consulted multiple members of our service team that were present at the time of your service visit and confirmed that the technician did use the blanket on your fender as requested. The paint scratches, as we also reviewed with you at the time of your visit, were not created by us and there were additional scratches present on your vehicle. We take pride in what we do and the level of service we provide our customers. With this dedication to service and transparency, we certainly own up to any mistakes we make if they happen as we realize we are not perfect. However, unfortunately we must disagree here as we did not cause any damage to your vehicle and can confirm the technician did use the blanket provided to protect your vehicle's fender. Thank you for taking the time to leave feedback about your visit. All feedback has been passed to our management team.

November 18, 2019

Right place right time We are ecstatic over our new vehicles and everyone at Lester Glenn who made it possible. Thank you all especially Drew Ward for making this experienc More

by Judy W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2019

Excellent customer service from everyone I met at LG My Silverado broke down at the beach and the service crew really tried to get me in and out on a Saturday. The truck needed to stay a few days and I h More

by Waterboy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The three ladies by the waiting area, Chris Taggart
3
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