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Lester Glenn Subaru

Toms River, NJ

Overview
Employees
Reviews
Vehicles
4.9
2,310 Reviews
Lester Glenn Subaru is a new Subaru dealership located in Toms River, NJ. Lester Glenn Subaru also offers used cars and certified pre-owned Subaru vehicles. The Lester Glenn Subaru Service Center is your one-stop shop for all of your service, repair and maintenance needs on your Subaru vehicle. From oil changes, to tire rotations, keep your Subaru road-ready with the Lester Glenn Subaru team of service technicians. Since 1956, the Lester Glenn name has been associated with providing an unprecedented level of customer service. We invite you to come in and see what the Lester Glenn Experience is all about. Experience the way car buying and servicing should be, experience Lester Glenn Subaru in Toms River, NJ!
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1501 Route 37 West

Toms River, NJ

08755

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Showing 2,310 reviews

April 16, 2024

Service on car is excellent but express lube no appt is way off. We’re still waiting after 1 hr. Also it was checked off that front lamps were ok but the right one is out. More

by VIJOKAR65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Lester Glenn Subaru responded

Hi VIJOKAR65, Thank you for your feedback, and we apologize for the delay you experienced at our express lube service without an appointment! We understand your frustration and will take your concerns into consideration as we strive to improve our processes! Additionally, we apologize for the oversight regarding the front lamp issue! We'll ensure that this is addressed promptly to ensure your satisfaction. If you have any further concerns or need assistance, please feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

Helpful
April 16, 2024

Excellent Service Dept & Personal. Kathy is always attentive to the needs of your car. The only issue for some reason I did not receive text messages. Kathy checked and my cell number More

by VERLMR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Lester Glenn Subaru responded

Hey VERLMR, Thanks for sharing your feedback with us! We're delighted to hear that you've had an excellent experience with our Service team and that Kathy has been attentive to your car's needs! We're sorry to hear about the issue with the text messages. It sounds like you've done a thorough check on your end, and we have shared this feedback with our management team and we will certainly look into this further to ensure everything is working smoothly! If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out. Happy Driving, The Lester Glenn Subaru Team

Helpful
April 15, 2024

Lester Glenn Subaru made the Leasing process easy going. The staff was accommodating and welcoming. The show room was inviting. and clean. More

by wildom71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Piro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Hefner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Boczkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Lester Glenn Subaru responded

Hi wildom71, Thank you for sharing your positive leasing experience! We're delighted that our staff made the process easy-going and that you felt accommodated and welcomed! Maintaining a clean and inviting showroom is important to us, and we're glad you noticed. If you ever need anything else or have more feedback to share, please feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

Helpful
April 14, 2024

Kathy is always helpful and accurate with my service needs. I always feel it’s a good experience at Lester Glen on route 37 Toms River. More

by JOYB88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Lester Glenn Subaru responded

Hi JOYB88, Thank you for your kind words about Kathy and your positive experience at our Toms River location! We're thrilled that Kathy has consistently provided you with helpful and accurate service. Ensuring a good experience for our customers is always our goal, and we're glad that we've been able to meet your expectations! If you ever need anything else or have more feedback to share, please don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

Helpful
April 14, 2024

Seth and the Team at Lester Glen Subaru made us feel comfortable and took care of us . They were very professional and courteous and we would recommend them to anyone More

by carmella37
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Leifer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Piro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Lester Glenn Subaru responded

Hi Carmella37, Thank you for sharing your positive experience with Seth and our team at Lester Glenn Subaru! We're thrilled they made you feel comfortable and took good care of you! Providing professional and courteous service is what we strive for, and we're grateful for your recommendation. If you or anyone you know ever needs assistance, please don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

Helpful
April 14, 2024

Mike Boczkus was a pleasure to work with as well as the rest of the team. More

by mamarohr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Piro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Boczkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Grace
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Apr 17, 2024 -

Lester Glenn Subaru responded

Hi mamarohr, We're delighted to hear that Mike and the rest of our team were a pleasure to work with! Providing excellent service is our priority, and we're glad they made your experience positive! If you ever need anything else or have more feedback to share, please feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

Helpful
April 14, 2024

You do great work & customer service. But it is very annoying to receive 5 separate messages & survey requests to tell you. One would have been enough! More

by JRB53056
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy
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Apr 17, 2024 -

Lester Glenn Subaru responded

Hi JRB53056, Thank you for your feedback, and we apologize for any inconvenience caused by multiple messages and survey requests! We appreciate your patience and understanding. Rest assured, we'll take your feedback into consideration and work to ensure a smoother communication process in the future! If you have any further concerns or feedback to share, please feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

Helpful
April 14, 2024

Great service. Very courteous and professional staff. Extremely happy customer who will definitely be back. More

by MICHE611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Lester Glenn Subaru responded

Hi MICHE611, Thank you for sharing your positive feedback! We're delighted to hear that you had a great experience with our team! Ensuring customer satisfaction is our top priority, and we're thrilled that you're an extremely happy customer! We look forward to welcoming you back in the future! If you ever need anything else or have more feedback to share, please feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

Helpful
April 14, 2024

Confident that the job was done right, but really wish the price wasn't so high. More

by WINTER4929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2024 -

Lester Glenn Subaru responded

Hi WINTER4929, Thank you for your feedback. We're glad you're confident in the quality of the service you received. Regarding pricing, we understand your concerns and always aim to provide fair and competitive pricing for our services. We'll take your feedback into consideration as we strive to improve our offerings. If you have any further questions or concerns, please feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

Helpful
April 14, 2024

Nicole was professional and attentive. Good follow up after checking in with Subaru corporate about car issue. More

by CAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Lester Glenn Subaru responded

Hi CAS, We're thrilled to hear that Nicole provided you with professional and attentive service! Customer satisfaction is our priority, and we're glad she followed up diligently after checking in with Subaru corporate about your car issue! If you ever need anything else or have more feedback to share, please don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

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