Lester Glenn Subaru

Lester Glenn Subaru responded

Hi PARKINSON.BOB, Thank you for your loyalty and for sharing your positive experience with us! We're thrilled to hear that you've been buying and servicing your vehicles with us for years and that you recommend us! Your support means a lot to us. If you ever need anything else or want to share more about your experience, feel free to reach out. Here's to many more years of happy driving with us! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi IJBROWER, Thank you for sharing your positive experience with us! We're delighted to hear that your service appointment was on schedule and that our service team was attentive and kept you up to date on the progress! Providing timely and attentive service is what we aim for. If you ever need anything else or want to share more about your experience, feel free to reach out. Here's to many more smooth visits with us! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi IGGI2460, Thank you for sharing your positive experience with us! We're glad to hear that you found our team to be professional and that the wait time was shorter than predicted! Providing efficient and accurate service is important to us. If you ever need anything else or want to share more about your experience, feel free to reach out! Here's to many more smooth visits with us! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi jrbambam, Thank you for sharing your experience with us! We're delighted to hear that you had a positive service visit and that everything was handled quickly, with friendliness and respect. It's fantastic to know that the job was done well and that you found the price to be right. If you ever need anything else or want to share more about your experience, feel free to reach out. We're here to assist you! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi HEIRESS42, Thank you for sharing your experience with us! We're delighted to hear that Nicole provided you with courteous and professional service. Ensuring that your car was ready within the promised time is a priority for us, and we're glad to know that your first experience with her met your expectations. If you ever need anything else or want to share more about your experience, feel free to reach out. We're here to assist you! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi Steve, Thank you for making the trip to visit us again, and for sharing your positive experience! We're thrilled to hear that you find our dealership to be a super upbeat place and that you don't feel pressured during your visits! It's fantastic to know that Cody, Jonathan, and Alicia provided you with great service. We'll be sure to pass along your kind words to them. If you ever need anything else or want to share more about your experience, feel free to reach out. We're here to assist you! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi cpicciallo, Thank you for your positive feedback! We're thrilled to hear that you're always pleased with our service team! It's fantastic to know that Nicole provides excellent service, explaining everything thoroughly to avoid surprises. We're also glad to hear that the technicians are wonderful and that your appointments are timely and efficient. If you ever need anything else or want to share more about your experience, feel free to reach out. We're here to assist you! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi NANC157, Thank you for your positive feedback! We're thrilled to hear that everyone at our dealership is nice, friendly, and knowledgeable. Providing excellent service and assistance is what we aim for, and we're glad to know that our team goes out of their way to assist you. If you ever need anything else or want to share more about your experience, feel free to reach out. We're here to assist you! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi MARTONEJC, Thank you for sharing your wonderful experience with us! We're thrilled to hear that Francis provided you with excellent service, being knowledgeable, patient, and thorough in going over all the features of the car! We're also glad to hear that Margaret was attentive to your needs and helped ensure you got the vehicle you wanted. We're delighted that you love your pre-owned Ascent and that it feels like new to you! If you ever need anything else or want to share more about your experience, feel free to reach out. We're here to assist you! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi Bkraimo, Thank you for sharing your experience with us. We're glad to hear that overall, you had a good experience and that Cody was great to work with. However, we apologize for any inconvenience or confusion regarding the interest rate discrepancy and the trade-in value process! Regarding the interest rate issue, we understand your concern, and we apologize for any miscommunication. We strive to be transparent and ensure that our customers receive accurate information throughout the purchasing process. We'll address this internally to prevent similar situations in the future. Regarding the trade-in value, we apologize for any confusion regarding the valuation process. We appreciate your feedback and will take it into consideration to improve our processes and ensure clarity for our customers. We're glad to hear that despite these issues, your overall experience was positive and that it was better than other dealerships you've visited. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help! Happy Driving, The Lester Glenn Subaru Team