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Lester Glenn Subaru

Toms River, NJ

Overview
Employees
Reviews
Vehicles
4.9
2,271 Reviews
Lester Glenn Subaru is a new Subaru dealership located in Toms River, NJ. Lester Glenn Subaru also offers used cars and certified pre-owned Subaru vehicles. The Lester Glenn Subaru Service Center is your one-stop shop for all of your service, repair and maintenance needs on your Subaru vehicle. From oil changes, to tire rotations, keep your Subaru road-ready with the Lester Glenn Subaru team of service technicians. Since 1956, the Lester Glenn name has been associated with providing an unprecedented level of customer service. We invite you to come in and see what the Lester Glenn Experience is all about. Experience the way car buying and servicing should be, experience Lester Glenn Subaru in Toms River, NJ!
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1501 Route 37 West

Toms River, NJ

08755

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Showing 2,271 reviews

April 26, 2024

Friendly professional a great place to take your vehicle Waiting area very clean and friendly atmosphere More

by ALBERTHARTMAN14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

Lester Glenn Subaru responded

Hi ALBERTHARTMAN14, Thank you for sharing your experience with us! We're delighted to hear that you found our team friendly and professional and that you enjoyed our clean and welcoming waiting area! Providing a positive atmosphere while your vehicle is being serviced is important to us! If you have any further feedback or if there's anything else we can assist you with, please feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

Helpful
April 25, 2024

Always great service. Kathy is a great service manager all my problems are always taken care of promptly More

by Jim P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Lester Glenn Subaru responded

Hey Jim, Thanks for your kind words! We're thrilled to hear that you consistently receive great service from Kathy! Providing prompt and efficient service is what we aim for, and we're glad she's able to take care of all your problems promptly! We'll be sure to pass along your compliments to her. If you ever need anything else or have more feedback to share, don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

Helpful
April 25, 2024

Spoke to Seth on phone & he had the Outback waiting for me to try. Total time spent was about 3 hours, since he knew I had an appointment I needed to get to. Seth made thisxa Wonderful buying experience. More

by khf421
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Leifer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Mulrain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Hefner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Lester Glenn Subaru responded

Hey khf421, Thanks for sharing your experience with us! We're thrilled to hear that Seth made your buying experience wonderful by having the Outback ready for you to try and ensuring a smooth process despite your time constraints! Providing excellent service and accommodating our customers' needs is what we strive for, and we're glad Seth delivered on that promise for you! If you ever need anything else or have more feedback to share, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

Helpful
April 25, 2024

Efficient, honest service. Eric kept me updated along the way, so there were no surprises. More

by LEIFERSETH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Lester Glenn Subaru responded

Hey LEIFERSETH, Thanks for sharing your experience with us! We're thrilled to hear that you found our service efficient and honest! Keeping you updated along the way is important to us, and we're glad Eric ensured there were no surprises for you. If you ever need anything else or have more feedback to share, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

Helpful
April 25, 2024

Great experience. Everyone at the dealer was wonderful! I would recommend anyone wanting to buy/finance a car to go there. More

by zaphoid520
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lindsey Mulrain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Stefanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Villante
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Lester Glenn Subaru responded

Hey zaphoid520, Thanks for your feedback! We're thrilled to hear that you had a great experience with us and that everyone at the dealer was wonderful! Providing excellent service and creating a positive experience is what we aim for, and we're glad we delivered on that promise for you! We appreciate your recommendation, and we'll continue to strive to provide the best service possible. If you ever need anything else or have more feedback to share, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

Helpful
April 25, 2024

Very professional and time waiting was comfortable. Everything was taken care of in a timely way. More

by WOODALL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Lester Glenn Subaru responded

Hey WOODALL1, Thanks for sharing your experience with us! We're thrilled to hear that you found our service to be very professional and that your waiting time was comfortable! Providing a timely and comfortable experience is what we aim for, and we're glad we delivered on that promise for you. If you ever need anything else or have more feedback to share, feel free to reach out! Happy Driving, The Lester Glenn Team

Helpful
April 24, 2024

Vehicle would not start. Road side assistance was very helpful in getting someone to my location. They got vehicle started and followed me to the dealer, When I arrived Nicol More

by RBOURQUE-2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Lester Glenn Subaru responded

Hey RBOURQUE-2, Thank you for sharing your experience with us! We're glad to hear that our roadside assistance team was able to help you promptly and efficiently! Nicole's quick sign-in process and clear communication about the vehicle's condition are what we aim for, and we're glad she provided you with great service! We understand the importance of getting your vehicle back on the road quickly, and we're thrilled that we were able to diagnose and complete the necessary repairs in less time than expected! If you ever need anything else or have more feedback to share, don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

Helpful
April 24, 2024

Kathy Ottmer is an amazing representative. It's obvious that she knows how to take care of her customers and possesses a wealth of knowledge about Subaru's operation and maintenance. I've bee More

by vingoe110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Lester Glenn Subaru responded

Hey vingoe110, Thank you for your loyalty and for sharing your experience with us! We're thrilled to hear that Kathy provided you with amazing service and that she's one of the reasons you keep coming back! Providing exceptional customer service and expertise is what we strive for, and we're glad Kathy delivered on that promise for you! We'll be sure to pass along your kind words to her. If you ever need anything else or have more feedback to share, don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

Helpful
April 24, 2024

This was a very stress free experience and any problems we ran into Francis was right there to fix everything and make sure we were good to go. The customer service was great and the environment was very f More

by catherine klina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Piro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francis Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Lester Glenn Subaru responded

Hey Catherine, Thank you for sharing your experience with us! We're delighted to hear that Francis provided you with excellent service and resolved any problems that arose, making your experience stress-free! Providing great customer service in a friendly and welcoming environment is what we strive for, and we're glad that's been your experience with us! We're honored to have you as loyal customers for over twenty years, and we'll continue to work hard to ensure your satisfaction. If you ever need anything else or have more feedback to share, please feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

Helpful
April 24, 2024

Express service very convenient! Express service very convenient. Express service very convenient. Express service very convenient. More

by NEECE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Lester Glenn Subaru responded

Hey NEECE23, We're thrilled to hear that you found our express service very convenient! Your satisfaction is our priority, and we're glad that our express service met your needs. If you ever need anything else or have more feedback to share, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

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