Lexus of Chattanooga

I was very pleased with the service we received. The sales people are very prompt and explained clearly the matter of the day. Appreciate it! The sales people are very prompt and explained clearly the matter of the day. Appreciate it! More

Fred was great to work with and knowledgeable about everything. Talked us through all the differences in the models and helped pick the best one for us. everything. Talked us through all the differences in the models and helped pick the best one for us. More

I haven't purchased a "new" new car in 40 years. I have purchased two used Lexus' (just off-lease) in that time. So the time had come to buy a "new" new Lexus hybrid. Online searches found me two I have purchased two used Lexus' (just off-lease) in that time. So the time had come to buy a "new" new Lexus hybrid. Online searches found me two 2026 NX350h's I was interested in. The two competing dealers were incentivized at the year-end to make me a deal. I was fortunate to have Lexus of Chattanooga win that bidding war for my business. A shout-out to Sales Associate, Mr. Travis Hardin, for answering my calls and texts promptly and professionally. He also engaged a Finance Manager, Josiah Sadek, to consider my offer. I traveled 403 miles from Lower Alabama to meet them all and sign a deal with Finance Manager, Justin Hendrick. I was tutored in the intricacies of the onboard display and safety features by a very capable (and patient) Technology Specialist named Jackson. I couldn't have asked for a better experience with a better group of young, courteous professionals. Thank y'all! More

Great service department! I bought my Lexus from this dealer, and they keep it in excellent condition. Never a problem! Thank you Josh! I bought my Lexus from this dealer, and they keep it in excellent condition. Never a problem! Thank you Josh! More

Michell Mikita was a pleasure to talk to. Even though we only came to check out the GX she answered all questions and did not pressure us into considering buying the vehicle. Even though we only came to check out the GX she answered all questions and did not pressure us into considering buying the vehicle. More

It’s always a pleasure to have my car serviced at Lexus of Chattanooga. Ryan always answers my questions and takes time to explain fully. The waiting area is great and my car is clean and ready as sched of Chattanooga. Ryan always answers my questions and takes time to explain fully. The waiting area is great and my car is clean and ready as scheduled. Excellent service! More

I was assigned Ryan Kennedy as my service consultant at Lexus of Chattanooga. They had my vehicle for 4 days before they finally updated me on the issue with my vehicle. I attempted to contact Mr. Kennedy Lexus of Chattanooga. They had my vehicle for 4 days before they finally updated me on the issue with my vehicle. I attempted to contact Mr. Kennedy several times and had to speak to a female that could not give me any information about my vehicle. Mr. Kennedy was supposed to get me a loaner vehicle for this time period and as stated I never could get him to call me back until he finally contacted me to tell me what was wrong with my vehicle and it was not able to be repaired due to the repair cost was 3 times the value on the vehicle. I attempted to work with a salesperson to purchase a new vehicle but they could not get one on the lot for 2 months and would not assist in providing temporary transportation for that timeframe. Needless to say, I’m going to Georgia to get my new Lexus and will be having it serviced anywhere other than Lexus of Chattanooga which is only 15 minutes from my home. Very sad because there are some fantastic staff who do work there. More

David was absolutely the best to work with. He goes above and beyond his expected job duties. His after the sale service and dedication is top notch. We are extremely pleased with our Lexus ve He goes above and beyond his expected job duties. His after the sale service and dedication is top notch. We are extremely pleased with our Lexus vehicles that we purchased from David and we highly recommend him to all our friends. More

Great salesman and get service! Will definitely be back when in the market again. Tyler went above and beyond! Will definitely be back when in the market again. Tyler went above and beyond! More

This experience was definitely different—in a good way. I felt comfortable from the very beginning and that was all because of Cody. From professionalism to genuine kindness, Cody is not your typical “sale I felt comfortable from the very beginning and that was all because of Cody. From professionalism to genuine kindness, Cody is not your typical “salesman.” He cares and he’s honest. How many times can you say that truly exists in car businesses let alone this world today? More