Lexus of Chattanooga

Lexus of Chattanooga responded

Thank you so much, Kitty! We are absolutely delighted to hear that Marc Bales provided you with the patience and guidance you needed to find the perfect Lexus at Lexus of Chattanooga. We understand that making the right selection is important, and we're glad Marc could help you navigate the options. It's wonderful to know that you experienced the standard of excellence and professional service that we strive to provide every customer, the kind that keeps you coming back. We are also very pleased that Justin Hendrix and Aaron provided you with valuable assistance with the financials and IT aspects of your purchase. Thank you for recognizing the dedication of our entire team at Lexus of Chattanooga. We truly appreciate your business and look forward to welcoming you back for all your future Lexus needs!

Lexus of Chattanooga responded

That's fantastic to hear! Thank you so much for sharing your wonderful car buying experience with Michael Platt at Lexus of Chattanooga. We are thrilled to know that his in-depth knowledge of the vehicle was impressive and that he took the time to understand your needs to find the ideal car for you. We are also delighted that you found Michael to be professional and patient, ensuring a smooth and enjoyable process without ever feeling rushed. His excellent customer service is something we truly value. It's also great to hear that Aaron, our technologist specialist, and Justin, our Finance Manager, were thorough and helpful in their respective roles. We strive to provide comprehensive support throughout the entire car buying journey. Thank you for your high recommendation of Michael and the team at Lexus of Chattanooga! We truly appreciate your business and hope you are absolutely loving your new car. We look forward to assisting you with any future needs.

Lexus of Chattanooga responded

Thank you so much for sharing your wonderful experience with Fred! 🌟 We're thrilled to hear that his kindness, honesty, and extensive knowledge made your visit so enjoyable. Providing a pressure-free environment is incredibly important to us, and we're glad Fred ensured you felt comfortable exploring at your own pace. Congratulations on your beautiful new 2025 NX 450h+ — what an incredible choice! ❤️ We truly appreciate your kind words and your recommendation. If you ever have any questions or need assistance, we're always here for you. Enjoy every mile in your new Lexus! 🚙💫

Lexus of Chattanooga responded

Thank you for your kind words! 🌟 We're delighted to hear that you had such a positive experience at our dealership and that Fred provided you with exceptional service. Fred’s professionalism, knowledge, and honesty are qualities we deeply value, and we're so glad he made your visit memorable. If there's ever anything else we can do for you, please don't hesitate to reach out. Enjoy your new Lexus, and thank you for being part of our Lexus of Chattanooga family!

Lexus of Chattanooga responded

Thank you for sharing your experience! We're so glad to hear that Fred took the time to understand what you liked and helped you find the perfect vehicle. His dedication to providing thoughtful and caring service truly makes a difference. We'll be sure to share your kind words with him. If you need anything else, we're always here for you. Enjoy your new ride!

Lexus of Chattanooga responded

Wow! 🌟 Thank you for your incredible loyalty and for sharing your amazing experience with Fred. It’s wonderful to hear that his outstanding customer service has earned your trust time and time again. Your continued support means the world to us, and we’re grateful to have you as part of our Lexus of Chattanooga family. We'll be sure to pass along your kind words to Fred — he will be so touched. If you ever need anything, we're always here for you. Enjoy every moment in your Lexus!

Lexus of Chattanooga responded

Thank you for sharing your experience! We're so glad to hear that Fred was able to assist you throughout your journey, from exploring a Lexus to finding the perfect Toyota Highlander. His professionalism and dedication to helping our guests truly shine through. Your recommendation means a lot to us, and we’re grateful for your support. If you ever need anything, please don't hesitate to reach out. Enjoy every mile in your new Highlander!

Lexus of Chattanooga responded

Thank you for your glowing review! We're thrilled to hear that your experience at our dealership was nothing short of remarkable. Our team takes great pride in maintaining a clean and inviting space, and we're so glad you noticed. A special shoutout to Fred for providing exceptional assistance, to Aaron for his detailed and helpful tutorial, and to Justin for making the financing process clear and transparent. We’re lucky to have such dedicated team members, and we'll be sure to share your kind words with them. Congratulations on your new vehicle! If you have any questions or need further assistance, we're always here for you. Enjoy every moment behind the wheel!

Lexus of Chattanooga responded

Thank you for sharing your wonderful experience! We're so happy to hear that our team made you and your family feel welcome. Creating a warm and inviting environment for all our guests — even our youngest ones — is very important to us. We're glad your sweet granddaughter felt included and comfortable during your visit. If there's ever anything more we can do for you, please let us know. We look forward to seeing you again soon!

Lexus of Chattanooga responded

Thank you so much for your kind words! We're thrilled to hear that Fred provided you with such an excellent and seamless experience from start to finish. His dedication to making the car-buying process smooth and easy truly makes a difference. If you ever need anything else, we're here to help. Enjoy your new vehicle, and we look forward to seeing you again soon!