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Lexus of Chattanooga

Chattanooga, TN

4.9
1,277 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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2135 Chapman Rd

Chattanooga, TN

37421

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Showing 1,277 reviews

October 01, 2025

Mr. Fred was a professional during the entire car buying process. I felt like he was very concerned with me getting a great deal. I drove off the Lexus lot feeling great and I still feel great. Thank you M More

by cynthiabailey72730
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2025 -

Lexus of Chattanooga responded

Cynthia, thank you so much for sharing your experience! We’re delighted to hear that Mr. Fred made your car-buying journey smooth, professional, and truly centered around your needs. Driving away in a Lexus should always feel exciting and reassuring, and it makes us so happy to know you still feel great about your decision. We’ll be sure to share your kind words with Fred—he’ll be thrilled! Welcome to the Lexus of Chattanooga family, and we’re here whenever you need us.

October 01, 2025

I’ve extremely satisfied with my car deal that I received this week at Lexus of Chattanooga. Fred Fortson was honest, fair and very attentive to my shopping needs. He introduced me to the service advisor, More

by Excited forever
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Platt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2025 -

Lexus of Chattanooga responded

We love hearing this! Thank you for sharing your excitement and for trusting Lexus of Chattanooga with your car purchase. Fred is truly dedicated to caring for our guests, and we’re so glad he made you feel like part of the Lexus family from the very beginning. We’ll be sure to share your kind words with him and the rest of our team. Your recommendation to friends and family means the world to us, and we look forward to taking great care of them, too. Enjoy every mile in your Lexus!

September 30, 2025

Mr. Fortson is an EXCELLENT SALESMAN he gave me a good deal on my 2024 Lexus. It rides so smooth and high Quality, I LOVE IT❤️❤️❤️ AND I JUST WANTED TO TELL LEXUS WHAT A VALUABLE SALESMAN FRED FORTSON IS More

by sannette2002love
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2025 -

Lexus of Chattanooga responded

Thank you so much for sharing your excitement! We’re thrilled to hear that you’re loving your 2024 Lexus and that Fred made your experience so exceptional. Fred truly cares about every guest, and we’ll be sure to let him know how much you appreciate his professionalism and dedication. Welcome to the Lexus of Chattanooga family, and enjoy every smooth mile in your new Lexus! ❤️

September 30, 2025

Fred was wonderful throughout the whole buying process and made it easy! It was a pleasure to work with him. More

by jph
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Platt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2025 -

Lexus of Chattanooga responded

Thank you for sharing your experience! We’re so glad Fred made your car-buying process smooth and enjoyable. He truly loves helping our guests feel confident every step of the way. We’ll be sure to pass along your kind words—he’ll be thrilled!

September 30, 2025

Fred Fortson was great to deal with our purchase and made the process easy. I highly recommend him! More

by Volfan36
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Platt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2025 -

Lexus of Chattanooga responded

Thank you for sharing your experience! We’re thrilled to hear that Fred made your purchase smooth and enjoyable. He’ll be so happy to know you highly recommend him! We appreciate you choosing Lexus of Chattanooga.

September 30, 2025

The dealership is excellent. This particular rating instrument, not so much fun. When I needed a new password, it made me start over from the beginning. So, other than that, I More

by jhwehw
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Antinore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josiah Sadek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LaTonya White
Oct 02, 2025 -

Lexus of Chattanooga responded

Thank you so much for sharing such a detailed and heartfelt experience! We’re thrilled to hear that every step of your visit—from LaTonya’s friendly greeting, to Fred showing you the TX350, to Ralph making the buying process enjoyable, and Jackson patiently guiding you through the electronics—made your purchase so memorable. It truly means a lot to hear that our team made you feel cared for rather than rushed, and that you felt part of the Lexus family. We’ll be sure to share your kind words with everyone mentioned, including John Cate in service, as they’ll be thrilled to know their efforts made such a positive impact. We look forward to many years of taking care of you and your Lexus, and we’re so grateful for your trust and recommendation.

September 28, 2025

Cody made the purchase process seamless. Highly recommend this dealership They make you feel like you are the only one and work to give you the best deal More

by Roycash1956
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2025 -

Lexus of Chattanooga responded

Thank you for sharing your experience! We’re thrilled to hear that Cody made your purchase seamless and that our team made you feel valued every step of the way. We truly appreciate your recommendation and look forward to serving you again in the future!

September 27, 2025

The whole experience was A+ from the time arrived to the time we departed. Ralph in sales and Michael in finance was knowledgeable, informative, and willing to work the deal. I recommend this dealer. More

by Mike W
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Platt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2025 -

Lexus of Chattanooga responded

Thank you for sharing your experience, Mike! We’re thrilled to hear that Ralph and Michael made your visit informative, smooth, and enjoyable from start to finish. Your recommendation means a lot to us, and we look forward to serving you again!

September 27, 2025

I had a great experience at Lexus! From working with Ralph in sales to working with Michael in Finance, the whole process was made easy! I would recommend this dealership! More

by Pamela C.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Platt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2025 -

Lexus of Chattanooga responded

Thank you for sharing your experience, Pamela! We’re thrilled to hear that Ralph and Michael made your visit smooth and enjoyable. Your recommendation means so much to us, and we look forward to serving you again in the future!

September 25, 2025

Superb experience from start to finish! Mr. Paty lived up to his advanced billing and Michael Platt tailored the financing options to suit our needs. Definitely worth the drive from Ken More

by Insurgent
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Platt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2025 -

Lexus of Chattanooga responded

Thank you for sharing your experience! We’re thrilled to hear that Ralph and Michael made your visit smooth, personalized, and enjoyable. It means so much that your trip from Kentucky was worthwhile, and we truly appreciate your recommendation. We look forward to welcoming you back in the future!

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