Lexus of Melbourne

Amazing experience Micheal Green is very humble. I didn't feel pressured into buying a car. He didn't change up and become angry during negotiation. I made my decision a Micheal Green is very humble. I didn't feel pressured into buying a car. He didn't change up and become angry during negotiation. I made my decision and I'm really happy with the decision I made. Thanks Michael More

Very satisfying Actually didn’t intend to buy a Lexus just comparing to other luxury vehicles. Was favoring the Audi however, your sales and service rose above the Au Actually didn’t intend to buy a Lexus just comparing to other luxury vehicles. Was favoring the Audi however, your sales and service rose above the Audi dealership that my mind completely changed. We have owned a Lexus in the past and loved it. So it was a no brainer to purchase another one with the all well rounded experience we received at your dealership. More

They are the best! Just bought my 6th Lexus from Bob McGivney and he went above and beyond to take care of everything for me since I am now a widow, he even delivered th Just bought my 6th Lexus from Bob McGivney and he went above and beyond to take care of everything for me since I am now a widow, he even delivered the car to me. Ed Berins offered support now and later if needed. John Lohne is my service tech, he also offered support and advice, John always takes care of me and my cars. Lexus costs a little more but they are worth it, they are bulletproof and service is excellent. They replaced the interior of my old LS because of a defect, what other dealer would do that?? I would never own any other car. I am a customer for life... More

Leased a new automobile We went to Bob because he helped us buy another vehicle and felt comfortable with the way he handled that transaction. We have one concern (and it's We went to Bob because he helped us buy another vehicle and felt comfortable with the way he handled that transaction. We have one concern (and it's related to Bob). When a vehicle is purchased, many thousands of dollars are added to the purchase price and that is only covered by gap insurance, which we didn't buy. My insurance settlement left me with a debt of almost $10,000 to the bank. At the paper signing, this should have been stressed to us. More

Great service and deal I purchased a new Lexus SUV last night from Lexus of Melbourne and it was a pleasant experience. I was able to make a deal without being nervous and f I purchased a new Lexus SUV last night from Lexus of Melbourne and it was a pleasant experience. I was able to make a deal without being nervous and feeling as if I made a decision under pressure. I will recommend anyone looking to buy a Lexus try this dealership out and ask for Shaun! More

Problem solved professionally--could not ask for more Everyone did an excellent job in getting me the best result possible with my tire problem! And, there was no charge for their efforts--will be back! Everyone did an excellent job in getting me the best result possible with my tire problem! And, there was no charge for their efforts--will be back! More

Best customer service We have been buying Lexus for at least 15 years and we are so impressed with Rob LaMarr and Ruben Bustos that we would not go anywhere else. I’ve trie We have been buying Lexus for at least 15 years and we are so impressed with Rob LaMarr and Ruben Bustos that we would not go anywhere else. I’ve tried others dealers to just see how we were treated and was very disturbed by their lack of good customer service. Thank you Lexus of Melbourne and the ONLY problem is the distance we have to travel as we live Vero Beach. More

Just like home Keith made me feel a home when I bought my car. He answered everything I asked . He knew the car inside and out. It's the best car I've ever had. Keith made me feel a home when I bought my car. He answered everything I asked . He knew the car inside and out. It's the best car I've ever had. More

NX300 Just love my new NX300–and of course the beautiful RED is awesome. Seeing the car with the big red bow as we walked in the showroom was a thrill. Kn Just love my new NX300–and of course the beautiful RED is awesome. Seeing the car with the big red bow as we walked in the showroom was a thrill. Know I will enjoy this car as much as our almost 9 year old ES350 which I traded in. Rob McNabb and John Lohne couldn’t have been better to work with, as well as the patience for my questions. And continuing to have service at Lexus of Melbourne is convenient as well as comfortable. More

Very friendly and caring dealership with excellent service. I was able to schedule an appointment for service quickly and not wait two weeks or longer to bring the car in. I was also able to get a loaner so I I was able to schedule an appointment for service quickly and not wait two weeks or longer to bring the car in. I was also able to get a loaner so I didn’t have to sit all day in the waiting room. I have serviced both my cars at the dealership for years and all repairs and service have been done timely with no need to return for further repairs or service. Have always had a great experience at this dealership. More