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Lexus of North Miami
North Miami, FL
3,256 Reviews
Experience the Lexus Lifestyle
Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins.
The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities.
Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers.
At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply.
Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami.
The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 3,256 reviews
September 17, 2019
Bad service The finance manager was so rude . Comparing to the experience that I had with the Hennessy Lexus in GA, I can rate the one In North Miami zero (0) The finance manager was so rude . Comparing to the experience that I had with the Hennessy Lexus in GA, I can rate the one In North Miami zero (0) More
by Hidson
Employees Worked With
September 13, 2019
Great service Lexus of North Miami, did the service in my vehicle and they treat me very well and they were very friendly, thank you very much guys Lexus of North Miami, did the service in my vehicle and they treat me very well and they were very friendly, thank you very much guys More
by 1rodriguez
Employees Worked With
September 12, 2019
A true professional gets the job done no matter what. Alex was quick attentive and got me the car of my dreams with a low credit score This is the best dealership in Miami and he got the job done! Alex was quick attentive and got me the car of my dreams with a low credit score This is the best dealership in Miami and he got the job done! More
by Carlos
Employees Worked With
September 12, 2019
Great and fast service! Incredible fast and great service. Left with a brand new car 5 times faster than any other dealership I’ve ever dealt with. No waiting around all day. Incredible fast and great service. Left with a brand new car 5 times faster than any other dealership I’ve ever dealt with. No waiting around all day. Very knowledgeable staff and easy to understand all specs of my new vehicle. More
by MashaLevi88
Employees Worked With
September 12, 2019
Denis is your go to man Denis is an excellent sales person definitely he is your guy. A+++. Friendly, understanding and always goes above and beyond to make his costumers ha Denis is an excellent sales person definitely he is your guy. A+++. Friendly, understanding and always goes above and beyond to make his costumers happy More
by Ilona81
Employees Worked With
September 04, 2019
Excellent first class and good service Five stars because the service is first class y is good dealer y the vendor Juan Moreno is very good person and excellent customer service and an happ Five stars because the service is first class y is good dealer y the vendor Juan Moreno is very good person and excellent customer service and an happy and love may new car More
by Alberto Hernandez
September 03, 2019
2017 Lexus ES350 Maria did great job, She gives the best customer service. She helped me find my 2017 Lexus ES350. I highly recommend her to my family and friends. Maria did great job, She gives the best customer service. She helped me find my 2017 Lexus ES350. I highly recommend her to my family and friends. More
by Tono
Employees Worked With
Maria Morrone
September 02, 2019
Over promise, under deliver Absolutely worst response time ever experienced. One time the service specialist apologized for not getting back on status, though was overdue, and pr Absolutely worst response time ever experienced. One time the service specialist apologized for not getting back on status, though was overdue, and promised to call back within the hour. Two days later I called him back. Sadly, while this is most extreme example, it’s not at all atypical of our experiences. More
by Art
Employees Worked With
Not sure of names and would want to risk naming wrong person.
August 30, 2019
Fast and perfect! Denis very professional salesperson! He did everything very fast .. Totally satisfy .. Definitely recommend him to everybody who wants to buy Lexus fr Denis very professional salesperson! He did everything very fast .. Totally satisfy .. Definitely recommend him to everybody who wants to buy Lexus from this dealership! Will do business again for sure More
by Pashuk72
Employees Worked With
August 28, 2019
Oil change Take 2 hours on Mondays Seems like every time different price on oil change. Not sure it’s normal. Benny was good service manager Will recommend Take 2 hours on Mondays Seems like every time different price on oil change. Not sure it’s normal. Benny was good service manager Will recommend but take too long for oil change I had to choose sales person which I don’t know and picked randomly More
by Togi
Employees Worked With
