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Lexus of North Miami

North Miami, FL

4.6
3,424 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 3,423 reviews

January 07, 2021

The smoothest car purchase I’ve had, Carlos assured I had everything I wanted and made it a very pleasant shopping experience I would highly recommend asking for him if you are looking to buy or lease a car. More

by Jassmyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos A Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2021 -

Lexus of North Miami responded

Thank you for your high recommendation of Carlos and your support of Lexus of North Miami! We are grateful to have you as a customer, Jassmyn. Congratulations and safe travels in your new car!

January 07, 2021

Carlos was a great help and made me comfortable. Carlos and Jake are the reason that I did not leave lexus for another brand. Highly recommended. More

by viktor.klajn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos A Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake
Jan 07, 2021 -

Lexus of North Miami responded

Hi Viktor - We are delighted to earn your recommendation! It's wonderful to hear that Carlos and Jake helped you get into your new vehicle and we appreciate you supporting them with a great review. Thank you for choosing Lexus of North Miami!

January 07, 2021

Very happy with my purchase - Louis helped me out - the dealership was great. All Things done in house : thank you for helping me to find this car More

by Newlexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Qudus Ijelu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Portillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel insurance nation , Wayne Sommer
Jan 07, 2021 -

Lexus of North Miami responded

Thank you for shopping at Lexus of North Miami! It is fantastic to hear that Louis helped you into a new Lexus. On behalf of all of us here, congrats, and safe travels!

January 07, 2021

A little out of the way for me but worth the trip. Hard to shop during this period of pandemic but Luis did his best to make it safe . More

by Dsackser
Recommend Dealer
Yes
Employees Worked With
Luis Portillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2021 -

Lexus of North Miami responded

Thank you for taking the time to review us! We appreciate your business and are happy to hear that you had such a successful experience working with Luis. Drive safely, and we hope to see you back at Lexus of North Miami down the road!

January 05, 2021

The transition from my 2018 to my 2021 car was easy & smooth. My salesperson Carlos Fernandez was accommodating-knowledgeable -friendly and very respectful. I would highly recommend him to anyone I know More

by gpearl01
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos A Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2021 -

Lexus of North Miami responded

Thank you for your stellar feedback about Carlos and Alex! We are delighted that they made the transition into your new car so smooth and seamless. We are grateful for your business and hope you are loving your new ride! - Lexus of North Miami Team

January 05, 2021

Professionalism is not found often and Carlos is most definitely that. He helped me out more than I could have asked for and even when I was about to leave he went beyond for me to figure out a way were More

by Michael d Sandrea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reinaldo Berroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos A Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Syed Bukhari
Jan 05, 2021 -

Lexus of North Miami responded

Michael - There is nothing we love more than seeing kind words about our wonderful team! We are very glad to hear that Carlos provided helpful and knowledgeable service to make sure you drove home in the right vehicle for you. Thank you so much for choosing Lexus of North Miami! We look forward to our continued relationship.

January 04, 2021

I really appreciate the commitment that Carlos showed in try to get me into my new 2021 Lexus IS350. Carlos took it upon himself to help me get the best deal possible after I mentioned to him that I just go More

by landr045
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos A Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Lexus of North Miami responded

Thank you for taking the time to share! We strive to deliver a seamless purchase experience, and it is fantastic to hear that Carlos left the right impression. Congratulations on your new 2021 Lexus IS 350, and safe travels! We hope to see you again at Lexus of North Miami!

January 03, 2021

Easy transaction! Dealer really valued my time and was able to accommodate my requirements, was professional, and attentive to detail. Will definitely do business again! More

by MannyC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Portillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lina
Jan 05, 2021 -

Lexus of North Miami responded

Manny, we appreciate your stellar review. It is great to hear that you will be returning to Lexus of North Miami in the future and we look froward to welcoming you back. Thank you!

January 02, 2021

Carlos was very professional and knowledgeable. He made everything hassle free and was honest. He is an asset to Lexus and have recommended him to all my friends and family! More

by Giovanniela_
Recommend Dealer
Yes
Employees Worked With
Carlos A Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Lexus of North Miami responded

We really appreciate your recommendation of Carlos! We are thrilled that he made your experience at Lexus of North Miami so positive. Thank you for choosing our team and sharing your feedback!

December 31, 2020

Great service from Luis, very pleased with my experience at Lexus of North Miami. Luis definitely did not disappoint. Already recommended a family member to ask for him. Another happy customer. More

by Courtney.R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Portillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Lexus of North Miami responded

Hi Courtney - What a wonderful review! It's great to hear that Luis ensured you drove home from Lexus of North Miami a satisfied customer. We appreciate you recommending our dealership to your family and thank you for your business.

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