Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of North Miami
North Miami, FL
3,285 Reviews
Experience the Lexus Lifestyle
Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins.
The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities.
Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers.
At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply.
Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami.
The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Filter Reviews by Keyword
By Type
Showing 3,285 reviews
January 05, 2019
Great Service I loved my buying car experience with Maria.She made it effortless and straightforward.Great sales rep.Totally recommend her!!Visit and ask for her,sh I loved my buying car experience with Maria.She made it effortless and straightforward.Great sales rep.Totally recommend her!!Visit and ask for her,she will not disappoint. More
by Elsa
January 03, 2019
Excellent Service This is my 5th Lexus with the Craig Zinn Automative Group and everyone involved in the sales process have never disappointed. They have gone above and This is my 5th Lexus with the Craig Zinn Automative Group and everyone involved in the sales process have never disappointed. They have gone above and beyond to make the purchase of my new Lexus an enjoyable experience. More
by lnmlexus
January 03, 2019
Customer Service Customer service is always excellent. They are very friendly and work with you at all times. They do not try to sell you services you really do not ne Customer service is always excellent. They are very friendly and work with you at all times. They do not try to sell you services you really do not need, like in other dealerships. More
by Robbie1108
January 03, 2019
Beware when leasing from this Lexus facility, employees lie to you to get you to lease from them. I was told by my sales and the finance person that the main when leasing from this Lexus facility, employees lie to you to get you to lease from them. I was told by my sales and the finance person that the maintenance was included for the life of the lease, I was so excited about getting a new vehicle I trusted their words and signed all the papers not reading all the pages and it turns out this was a lie. When I went for maintenance I was charged $600 I spoke to the manager and explained to him what happened he just said there’s nothing he could do and that both the sales and finance person no longer works there. At the end of my lease, I turned in the vehicle with 10,000 miles under my lease agreement and with all 4 tires with 80% of Life remaining. The car in perfect condition and now I received a bill for $374.50 “Disposition Fee” after I was told there wasn’t going to be any additional fee or charges. I'm so dissatisfied with this company and the way they lie to customers. More
by Mery
January 01, 2019
Great service !! My husband and i have known Miguel for the past 5 years.. He is very helpful and patient, will not rush you into getting just any car. He has help out My husband and i have known Miguel for the past 5 years.. He is very helpful and patient, will not rush you into getting just any car. He has help out friends and family, and as well they have been pleased with his service. More
by Paula san
December 31, 2018
Bad service After I dropped my NX Lexus They send me a text saying the car needed alignment and nitro fill with a price cost . I ask if that been a lease should After I dropped my NX Lexus They send me a text saying the car needed alignment and nitro fill with a price cost . I ask if that been a lease should’ve included? They said no. I was under the impression that it was. I paid too much for my lease for that not to be included. I acruyhave 2 leases at the dealer. More
by Yasmin0126
Employees Worked With
Harvey Gonzalez
December 27, 2018
Extremely Satisfied! My experience at the Lexus of North Miami was very quick and easy. I went in with my mind set on what I wanted and Denis and his team helped me achiev My experience at the Lexus of North Miami was very quick and easy. I went in with my mind set on what I wanted and Denis and his team helped me achieve it. Everyone was extremely helpful and knowledgeable! I would recommend this dealership to anyone trying to purchase a Lexus. More
by l5907095
December 24, 2018
Victor was phenomenal. Service was the best. Victor was phenomenal. Everyone was great. Service was excellent. Everyone was extremely courteous and friendly. Could not not expect anything bette Victor was phenomenal. Everyone was great. Service was excellent. Everyone was extremely courteous and friendly. Could not not expect anything better. Would recommend this dealership to everyone. More
by North miami lexus
Employees Worked With
Victor Rodriguz
December 21, 2018
Maintenance The valet service was excellent the gentleman that came was beyond helpful The service was perfect but my car was dirty inside when they returned The valet service was excellent the gentleman that came was beyond helpful The service was perfect but my car was dirty inside when they returned More
by Kklien
December 20, 2018
Amazing service by Miguel! I visited Lexus on a Sunday for two hours and returned three days later to finalize my lease. Miguel was lovely to work with and I am not an easy cus I visited Lexus on a Sunday for two hours and returned three days later to finalize my lease. Miguel was lovely to work with and I am not an easy customer. He was patient, detailed and helped me obtain the best deal possible. He was not pushy at all and made sure my experience was easy and excellent! Thank you Miguel!!! I love the car you helped me select!! Yuri did my insurance and his service and expertise were excellent. He saved me a significant amount that my outside insurance broker did not. Thank you Yuri!! The finance person was great as well, but I cannot remember his name. More
by lipton12
Employees Worked With
Yuri, Miguel Thodde
