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Lexus of North Miami
North Miami, FL
4,253 Reviews
Experience the Lexus Lifestyle
Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins.
The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities.
Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers.
At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply.
Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami.
The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 4,253 reviews
May 22, 2025
Great customer service. Loaner vehicle was new. Timely delivery. Car runs great with no issues. Loaner vehicle was new. Timely delivery. Car runs great with no issues. More
by ivainstein
Verified Customer
May 22, 2025
I had a wonderful service experience with this dealership, especially with Ed, Jonathan and Martin. Everything was so convenient and everyone I spoke to was incredibly helpful and friendly. dealership, especially with Ed, Jonathan and Martin. Everything was so convenient and everyone I spoke to was incredibly helpful and friendly. More
by jzb1234
May 22, 2025
Sierra was a pleasure to work with! She got the deal done quickly & smoothly. She was very honest & professional..a ray of sunshine!Give her a raise & a promotion. Best sales experience She got the deal done quickly & smoothly. She was very honest & professional..a ray of sunshine!Give her a raise & a promotion. Best sales experience ever!! More
by Tpccigars
May 20, 2025
If you're thinking of going to Lexus of North Miami, do yourself a favor and ask for Jose "El Bori" Figueroa — your car shopping experience will be on another level. I've been a Lexus customer for 16 y yourself a favor and ask for Jose "El Bori" Figueroa — your car shopping experience will be on another level. I've been a Lexus customer for 16 years, and for my last few leases I've had the pleasure of working with Jose "El Bori" — and honestly, I wouldn't go to anyone else. Jose isn’t just a “sales guy” trying to close a deal. He really takes the time to understand who you are and what you need. He doesn’t limit you to what’s currently in stock — he digs deep, searches upcoming inventory, and finds you the best options out there. Same goes for financing. He’ll look at every possible angle to get you the best monthly payments and terms. But what really sets him apart is that he doesn't disappear after you sign the contract. He’s present and available throughout your lease, always ready to help with anything you need. He’s genuinely invested in his clients, and you can feel it. For me, the perfect combo is Jose "El Bori" Figueroa in sales, Roman Santana in the manager department, and Matthew Silva in finance — that’s the Lexus North Miami dream team. More
by Virginia Romero / Nia Film
May 19, 2025
It was a great help with my purchase today, with assistance with financing and tips about the car. I'm very grateful and very happy with their service. assistance with financing and tips about the car. I'm very grateful and very happy with their service. More
by Nano67
May 19, 2025
The service was smooth and easy. Although my assigned service tech was not available, I was promptly serviced by Bobby who wasted no time in answering my questions and moving me to t Although my assigned service tech was not available, I was promptly serviced by Bobby who wasted no time in answering my questions and moving me to the next level. More
by amcdon53
Employees Worked With
May 18, 2025
I purchased a 2025 IS350 here in April, only because I wanted the Ultrasonic Blue, and the experience was horrible. I declined their lowball trade-in offer on my car with only 500 miles, so the finance wanted the Ultrasonic Blue, and the experience was horrible. I declined their lowball trade-in offer on my car with only 500 miles, so the finance manager, Ibrahim Umar, spent hours trying to stick me with the highest interest rate possible, despite my perfect credit. He was condescending the entire time, constantly asking, “You happy??” Just remember, dealers often inflate your rate to profit off your loan. On the highway ride home, I noticed tire flat spots, as a vibration, likely from the car sitting too long. Days later, my service advisor, Kristi Moore, dismissed the issue and said I wouldn’t be getting new tires because her techs didn’t feel a vibration, after dangerously speeding on US1, no less. Her techs abused my brand-new car, flooring it to 6,000 RPM and 60 mph on side roads, trying to replicate the issue. I spent seven hours in service, and they only replaced one tire to humor me, which fixed nothing. After two more weeks and a battle with Lexus corporate, another dealer stepped up and replaced all the tires. North Miami refused to take accountability for an issue with the car they sold me. Beware: Once you sign the paperwork, you’re on your own. More
by Brandon
May 18, 2025
Great experience with Lexus, Evan and Que, everyone was kind, helpful and experienced, I left in a short time with my new Lexus. Thank you guys kind, helpful and experienced, I left in a short time with my new Lexus. Thank you guys More
by lukieforever
May 18, 2025
Efficient friendly professional. As always service right on point on all level and a pleasant atmosphere in the dealership with snack bar and gift shop. Large sofas and confortable As always service right on point on all level and a pleasant atmosphere in the dealership with snack bar and gift shop. Large sofas and confortable waiting experience More
by danrebiz
Employees Worked With
Jonathan
