Lexus of Pembroke Pines

Is ok , i did had a bad experience last year when i took my Lexus for a oil change , they broke the oil cap and did told me anything , i only found out because smoke started coming out from under the hood a my Lexus for a oil change , they broke the oil cap and did told me anything , i only found out because smoke started coming out from under the hood and and when i check it was the broken oil cap . More

Always an amazing experience at Lexus of Pembroke Pines. Melissa Ho, my service advisor treats her clients with respect, honesty and professional service every time. Melissa Ho, my service advisor treats her clients with respect, honesty and professional service every time. More

The person hey checked my car was new, but did a good job handling everything. The problem was when I got my car back, there were greasy footprints on the rugs driver side. Not acceptable, this happens every handling everything. The problem was when I got my car back, there were greasy footprints on the rugs driver side. Not acceptable, this happens every time I bring my car to get serviced. The workers need to place the paper mats when they get into the cars Not happy at all! More

Dealer is awesome. Always on top of services dates and outstanding customer service. My advisor Jose Amaro is the main reason I travel 40 miles. Major complaint is car wash. Very poor job. outstanding customer service. My advisor Jose Amaro is the main reason I travel 40 miles. Major complaint is car wash. Very poor job. More

My experience at Pembroke Pines Lexus was exceptionally good. I found staff to be friendly and accommodating. Daniel was definitely what made the total experience top notch! He strived to show great custom good. I found staff to be friendly and accommodating. Daniel was definitely what made the total experience top notch! He strived to show great customer service. Thank you! More

I was very impressed on how smooth dropping the car for service was. The work was done very quickly and when they gave the car back they even cleaned it. I was impressed. service was. The work was done very quickly and when they gave the car back they even cleaned it. I was impressed. More

Jorge offered exceptional customer service when it came to choosing the right car for my family and I. He was very knowledgeable, courteous and professional, it is hard to find such great customer service to choosing the right car for my family and I. He was very knowledgeable, courteous and professional, it is hard to find such great customer service now-a-days. I will definitely be returning when it’s time to trade in my car! I will also be referring friends and family to Jorge. Dayron from finance was also very helpful, amazing team work! More

Everyone was very friendly. I would Definitely recommend Lexus of Pembroke Pines still friend. Only issue is the place doesn’t look very clean. Thanks .... Lexus of Pembroke Pines still friend. Only issue is the place doesn’t look very clean. Thanks .... More

I had issues with the original vehicle & they did everything in thier power to help get me into a vehicle in my price range, as money & monthly payment was key. I truly appreciate all that they did f everything in thier power to help get me into a vehicle in my price range, as money & monthly payment was key. I truly appreciate all that they did for me. And even though I did not end up in my ideal car, I believe i will be happy, after I settle into my new choice. I shopped for used cars in my price range & although the car I ended up with had a few dings, it seems like a nice car. God willing, all will go well with this one. Thank you to the team at Lexus for helping to get me into a comparable vehicle & mostly for your patience. It is not easy shopping for a car on a budget, and even that much more difficult when you are a widow & single mother on a fixed income. Thank you Nicholas, Jorge & Jay for all of your help. More

Melissa is great! She had my car in and out super fast!! Great service!! I felt very comfortable all my papers were ready to go upon pick up Great service!! I felt very comfortable all my papers were ready to go upon pick up More