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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,627 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,627 reviews

May 17, 2023

Fred is my favorite at Lexus. I have gotten both of my cars with him. Wouldn’t shop with anyone else! More

by jennruiz3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Carey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rohan Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023 -

Lexus of Pembroke Pines responded

Jenn, thank you for taking the time to share your positive experience with Fred at Lexus of Pembroke Pines! We're thrilled to hear that he provided excellent customer service while helping you purchase both of your cars. It's great customers like you who make our job even better. Drive safely and we hope to see you again soon!

May 17, 2023

The senior sales officer was very knowledge LE and helpful! The accounting officer was to nervous! I can not understand that he insisted to use a credit card to pay for the car? VH More

by PMEDINC
Recommend Dealer
Yes
Employees Worked With
Donna Osborne
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
2.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
2.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rohan Alexander
1.0
This rating includes all reviews, with more weight given to recent reviews.
Osiris Barcelo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Warren Haynes
May 17, 2023 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience with us. I am glad to hear that our senior sales officer was able to assist you. However, I also apologize for any issues you had during the financing process. Regarding payment options, we offer various payment methods, and our team is trained to provide all available options. If there's anything else that I can help you with, please don't hesitate to reach out. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

May 17, 2023

Worked with Chris Ramos on my recent Lexus purchase. I can not say enough kind words about the wonderful service I received from Chris when I went into Lexus of Pembroke Pines. More

by Egulwtchr
Recommend Dealer
Yes
Employees Worked With
Rohan Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023 -

Lexus of Pembroke Pines responded

We are thrilled to hear that Chris provided you with such exceptional care during your recent visit to Lexus of Pembroke Pines. Thank you for sharing your positive feedback with us, it is greatly appreciated! Safe travels ahead!

May 16, 2023

Nice atmosphere and quick service! Complimentary coffee all day and huge choice of cars all the time. More

by Dzubchik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Rust
May 16, 2023 -

Lexus of Pembroke Pines responded

Thank you for supporting our team at Lexus of Pembroke Pines with this feedback!

May 16, 2023

Easy purchase process. Good experience. I recommend Mr Darren Lusane, who help us to get the new vehicle. More

by BEJARANOLJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Lusane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Warren Haynes
May 16, 2023 -

Lexus of Pembroke Pines responded

We're thrilled to hear you had a great experience purchasing your new vehicle with us here at Lexus of Pembroke Pines. It's wonderful to know that Darren was able to assist you in the process and make it easy for you. Safe travels ahead in your new ride!

May 16, 2023

Alon Rapopot worked diligently with me to accomplish my goal to purchase a new vehicle. He took calls even on his day off to facilate my needs! Thanks to his efforts I was sccessful! Thank you Alon! More

by Sarita "lon"
Recommend Dealer
Yes
Employees Worked With
Alon Rapoport
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Lexus of Pembroke Pines responded

Sarita, we are pleased to hear that Alon went out of his way to help you purchase your new car. At Lexus of Pembroke Pines, we take pride in providing our customers with exceptional customer service. We appreciate your business and hope to work with you again in the future!

May 16, 2023

Lexus of Pembroke Pines make me very satisfied with their service, going to tell my friends about pembroke pines. More

by roseleinedelien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Lexus of Pembroke Pines responded

Thank you for sharing your 5-star experience with Lexus of Pembroke Pines! Have a lovely day!

May 16, 2023

Great inventory has every color Even the new color for this year We chose Worth the 3 hour drive Thank you Amy and Paul Stetson More

by paulstetsonpc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zee Hanif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Valentina Vergara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zulimar Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Lexus of Pembroke Pines responded

Hi Amy and Paul - We're so pleased to hear that you enjoyed our extensive inventory, including the newest colors! It was an honor serving you, and the Northside Lexus team appreciates your 5-star recommendation. We hope our efforts made the long drive worth it and we look forward to assisting you in the future for all your automotive needs!

May 16, 2023

We had a great experience purchasing our new Lexus all due to the excellent service we received from Mikhail Khalev. Had it not been for his patiently and professionally working with us for an extended a More

by GIOVANNINO
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mikhail Khalev
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Lexus of Pembroke Pines responded

Giovannino, thank you for taking the time to write about your excellent experience purchasing your Lexus with Mikhail's help at Lexus of Pembroke Pines. His dedication and professionalism are what make our team exceptional. We appreciate your business and hope you enjoy your new car!

May 16, 2023

Very friendly knowledgeable people. They try very hard to make a deal work. Communication is very good. More

by haroldrx
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nathan Behrent
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023 -

Lexus of Pembroke Pines responded

We're glad to hear about your positive experience with our team at Lexus of Pembroke Pines. Our staff takes pride in providing exceptional service and knowledge to ensure our customers leave satisfied. We appreciate your feedback about our efforts toward making a deal work and our great communication. Until next time, drive safely!

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