Lexus of Pembroke Pines - Service Center

The service was great as always !! My tech was very knowledgeable and very patient with all My concerns and all my needs .Excellence experience l! knowledgeable and very patient with all My concerns and all my needs .Excellence experience l! More

I’m comfortable working with this dealership. I’m into my third lease with them. Andre from service is very efficient. Lexus is a high quality car. third lease with them. Andre from service is very efficient. Lexus is a high quality car. More

I went in without an appointment and was able to get serviced immediately. All of my car needs were addressed. My service manager, Jose, always gives my the details in black and white (I love this!). I serviced immediately. All of my car needs were addressed. My service manager, Jose, always gives my the details in black and white (I love this!). I feel like I can trust the information I receive. More

Very disappointed with the BS of no longer being able to get a loaner car when getting your car service it should be included w/service! get a loaner car when getting your car service it should be included w/service! More

I had my car serviced at Lexus of Pembroke Pines a few days ago. Juan Correa was an awesome service advisor. He made sure my car was done correctly and on time. Thank you! days ago. Juan Correa was an awesome service advisor. He made sure my car was done correctly and on time. Thank you! More

Always a good experience here. The group is clean, courteous, timely and concerned with your satisfaction. They do a good job cleaning car and on service work. courteous, timely and concerned with your satisfaction. They do a good job cleaning car and on service work. More

Service dept was full so I was given a loaner. However my car was done sooner than expected. Everyone is always professional and extremely courteous. car was done sooner than expected. Everyone is always professional and extremely courteous. More

Service advisor Jose Luis Amaro was outstanding. He kept me informed of my car status, issues and repairs needed. The turn around time was excellent. My wife and I both felt as if we were treated as famil me informed of my car status, issues and repairs needed. The turn around time was excellent. My wife and I both felt as if we were treated as family. I would like to thank the hole Lexus team for an outstanding service More

Carlos was extremely helpful and curtious to find the issue l was having with the car and everything was to my satisfaction when car was picked up issue l was having with the car and everything was to my satisfaction when car was picked up More

I scheduled the service appointment for the fact of having a loaner available. With that in mind I had to wait three weeks for my appointment with a guaranteed loaner vehicle. My loaner vehicle was not having a loaner available. With that in mind I had to wait three weeks for my appointment with a guaranteed loaner vehicle. My loaner vehicle was not ready for an hour and a half after they had taken my car. I found this entire process to be very in efficient and I don’t see the point of making an appointment for a loaner vehicle if it’s not a guarantee. More