Liberty Subaru - Service Center
Emerson, NJ
Hours
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
63 Reviews of Liberty Subaru - Service Center
⭐️ ⭐️⭐️⭐️⭐️ All the way!!Service Advisor Sareen de ⭐️ ⭐️⭐️⭐️⭐️ All the way!! Service Advisor Sareen de Villa gave us above and beyond 30K miles full service, Full replacement of trunk screen divider ⭐️ ⭐️⭐️⭐️⭐️ All the way!! Service Advisor Sareen de Villa gave us above and beyond 30K miles full service, Full replacement of trunk screen divider, and window switch warrantee replacement. An excellent loaner car reserved and timely service and car wash. Felt like we bought a brand new 2018 Subaru CrossTrek from Liberty Subaru of Emerson again! Dan Cohen’s team keeps blossoming over the years! Keeping that same trustworthy, professional service that we have been spoiled with. Our official family car dealership, Nearby Garden State Plaza Mall was a wonderful visit/loaner drive as advised by kind Sareen de Villa. Thank you. My wife and I were very pleased. Always a fast, fresh, friendly and very professional visit to Liberty Subaru of Emerson, NJ . No doubt with Sales manager Dan Cohen and Service Advisor Sareen de Villa are the best Subaru dealership at East Coast. Not to mention consistently Fair and Honest. More
Thank you again Bryan Vignali!!! It's again goes to Bryan Vignali for he's excellent service of our family Forester, thank you for fixing everything at once in a timely manor, and for It's again goes to Bryan Vignali for he's excellent service of our family Forester, thank you for fixing everything at once in a timely manor, and for offering my wife a loner, which is very handy, so she don't have to wait at the dealer with our little daughter, thank you Liberty Subaru, happy holidays to you all. Keep doing a good job guys, Daniel Rovelli you the man!!! More
Kinda of service I was looking for years!!! I called Bryan Vignali about the issues that our car have, and which he address the next day, hardly trying to get the loaner for my wife, which I g I called Bryan Vignali about the issues that our car have, and which he address the next day, hardly trying to get the loaner for my wife, which I greatly appreciate, everything was done in a timely manor and professionally, which makes me very much at ease cause this is our family car used by my wife and 2 kids. Thank Bryan Vignali from the bottom of my heart, you THE MAN!!! Thank you Liberty Subaru for everything! Keep doing a good job, of course big HI to Dan Rovelli from us!!! More
Polite, professional service. I have been a customer at Liberty Subaru for over 20 years. I bought my first Subaru in 1999, and decided it was time to replace it in the fall of 201 I have been a customer at Liberty Subaru for over 20 years. I bought my first Subaru in 1999, and decided it was time to replace it in the fall of 2019. All thorough those years, my car was serviced only by the dealership. All thorough the years, the service department took great care of my care, and were always willing to answer my questions and help me out with any problems I had. When it was time for a new car, no thought about it. I went right back to Subaru and got a great buy on my leftover 2018 model. Again, I was treated with respect and courtesy, and I wouldn’t buy or take my car anywhere else for service. More
Not family-friendly, ignores women Asked this dealership for YEARS to put a baby changing table in at least the women's bathroom (I bought my car here and get it serviced regularly here Asked this dealership for YEARS to put a baby changing table in at least the women's bathroom (I bought my car here and get it serviced regularly here). Every time I mention it to "management", the standard response is (almost verbatim) "yeah, sure, I'll tell the owner." Ok, so why is it still not there?! How hard is it to install one of those folding down changing tables that virtually every other public restroom has?! Subaru bills itself as a family-centric brand, but in my opinion, this dealership doesn't give a darn about families. And who would understand? Every single person in sales and management is a white male, either in their 50s or 60s, or in their 20s. So screw the families who need to change their kids' diapers while shopping for cars or getting their Subarus serviced, right? Mamas and papas, be prepared to change your kids' diapers on the floor. Sorry. And don't even bother saying anything to the "manager." He won't even bother to look you in the face. When you mention it (for the umpteenth time), I would bet my dollar that he and all his buddies turn around, roll their eyes at me, and probably mutter under their breath about a cranky mom. And if you're a woman, in my opinion, you are not treated with respect. They all come across like you're a bother, even as you're asking them about the new cars (I will just buy my second Subaru at a different dealdership). I am done with this dealership. The one positive note is that the service guys are mostly friendly and seem to know what they're doing. More
EXCELLENT service and sales. A pleasure dealing with ALL service and sales representatives. So far, 6 members of my family purchased from Liberty Subaru in Emerson, NJ. My wife an A pleasure dealing with ALL service and sales representatives. So far, 6 members of my family purchased from Liberty Subaru in Emerson, NJ. My wife and I just ordered our 4th Subaru (Outback and Forester). More
Thank you again Bryan Vignali!!! This one goes to Bryan Vignali first of all for offering my wife a loaner without asking twice, second of all for fixing the issue same day, for wheel This one goes to Bryan Vignali first of all for offering my wife a loaner without asking twice, second of all for fixing the issue same day, for wheel alignment and for the great service overall, of course big shout out to Dan Rovelli for being the great guy always and for taking care of us! Thank you Liberty Subaru for everything! More
Thank you! Whenever I have an issue with my Subaru, I run to Liberty in Emerson, and Edgar has been the most kind and patient person ever. I remember there was t Whenever I have an issue with my Subaru, I run to Liberty in Emerson, and Edgar has been the most kind and patient person ever. I remember there was this light that turned on my dash and I didn't know what it meant. I took my car directly to quick service and he kindly explained to me that it was the "tire pressure" light and that weather conditions can affect the air in our tires. Then his team adjusted my tires and I was back on the road. Thank you so much! More
Excellent service Edgar Edgar was nice and efficient as always, did everything I asked him for what I'm very grateful, thank you very much for the service Edgar will see in t Edgar was nice and efficient as always, did everything I asked him for what I'm very grateful, thank you very much for the service Edgar will see in the future for sure!! Also big thank you to Bryan Vignali for checking the alignment and letting me know that I need it with out waiting! Thank you for that! Thank you Liberty Subaru for an excellence! More
Excellent! Always Helpful, Always Reliable! Bob Osterlof and his service staff are all kind and professional! Bob is always very helpful and reliable. It sounds like he and his staff know what t Bob Osterlof and his service staff are all kind and professional! Bob is always very helpful and reliable. It sounds like he and his staff know what they are doing when you talk to them but they really do! They are very friendly and you can always trust them in their work quality and efficiency. Highly recommended. More