Lithia Chrysler Jeep Dodge of Billings

Thanks to Sally Sheeks was very helpful when unapproved charged showed up on my bill charged showed up on my bill More

I have purchased over 7 vehicles in the last 10 years with this dealership first with Christian in 2015 then every sale since with Burton Pierce and our most recent purchase with Burton Pierce and Christ with this dealership first with Christian in 2015 then every sale since with Burton Pierce and our most recent purchase with Burton Pierce and Christian. ( I can tell you I did have a different sales person start one sale but he never communicated no did he followup and simply seemed not to care ) Burton Pierce is the main reason we have come back year after year and the addition of help from Christian is just icing on the cake, they are a great team and have shown us they care immensely though I believe they are not considered actual sales team members , the service dept has always been good as well Dean Sayler and Chris Wheeler of note have always been helpful and professional ..they just need more space to take care of all of the customers, More

Great place, salesperson and staff were very professional. Will definitely be back when looking for my next vehicle. professional. Will definitely be back when looking for my next vehicle. More

Good communication from Christian, Staff was great, Dealership cosmetics need a lot of work, clean, but needs a rebuild. Good location with having a street light to get onto major street. great, Dealership cosmetics need a lot of work, clean, but needs a rebuild. Good location with having a street light to get onto major street. More

Had everything done I asked for plus a few extras, price was up front and no hidden costs! was up front and no hidden costs! More

They are helpful and I've never had an issue. I've always able to get in for an oil change or any other vehicle maintenance that is required. I've always able to get in for an oil change or any other vehicle maintenance that is required. More

I have always had great service when bringing my Jeep to Lithia. I appreciate the professionalism and all staff that I have encountered are helpful, knowledgeable, and nice to talk to. Lithia. I appreciate the professionalism and all staff that I have encountered are helpful, knowledgeable, and nice to talk to. More

*** BEWARE OF THIS DEALERSHIP *** This dealership tried to scam me! Told me my belt broke and damaged my radiator, timing cover and other things that would cost right at $6000.00 to repair. I got a differe to scam me! Told me my belt broke and damaged my radiator, timing cover and other things that would cost right at $6000.00 to repair. I got a different shop to pick up my truck but the dealership would not release my truck until an oil change was paid for. They avoided my phone calls and attempts to pay over the phone so the other shop paid for it when picking up my truck. When that shop got my truck and checked everything, there was NO damage to the radiator or timing cover! Also found out the oil was NOT changed either!! A TOTAL RIP OFF!! In the dealerships defense, they did mail me a check for the oil change that was not done, weeks later after I left them a review that seems to have mysteriously disappeared. We'll see if this one sticks. More

I highly recommend Buddy Steiner as a salesman, professional and very nice guy to work with! I will definitely work with him with my truck needs in the future. professional and very nice guy to work with! I will definitely work with him with my truck needs in the future. More

Absolute worst experience I have ever had with a dealership! Impossible to get ahold of anyone after the sale even harder to have anyone call you back. Will not get title work completed excuse after dealership! Impossible to get ahold of anyone after the sale even harder to have anyone call you back. Will not get title work completed excuse after excuse of why it is not done. More