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Lithia Hyundai of Reno
Reno, NV
4,022 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,022 reviews
Verified Customer
March 01, 2023
The dealership is kind of dumpy. Needs a remodel. Holly Jensen was great though. Haven't had a chance to try the service department yet. Needs a remodel. Holly Jensen was great though. Haven't had a chance to try the service department yet. More
by Kevin M
March 01, 2023
Buying a car from lithia is such a pleasant experience. So professional and trustworthy i highlyrecommend them.. So professional and trustworthy i highlyrecommend them.. More
by tmaz1963
February 28, 2023
We have owned 3 Hyundais. In the years that we have been see your service department decline since our first Hyundai Santa Fe. We have owned 2 Santa Fe and 1 Tucson. Good luck In the years that we have been see your service department decline since our first Hyundai Santa Fe. We have owned 2 Santa Fe and 1 Tucson. Good luck on improving. More
by RICHELLIOTT0854
Employees Worked With
Not in you pictures
February 28, 2023
Matt Franchesini, my service advisor is very good and very knowledgeable. He is helpful and easy to deal with. Other people there that I have dealt with have been uniformly polite and helpful. very knowledgeable. He is helpful and easy to deal with. Other people there that I have dealt with have been uniformly polite and helpful. More
by SCHROEDERGREGORY
Employees Worked With
Matt Franceschini
February 27, 2023
Hyundai Reno staff is so thorough and friendly. Tabitha always takes care of us when we need service. The facility is well maintained and clean. Tabitha always takes care of us when we need service. The facility is well maintained and clean. More
by BGABRIEL73
Employees Worked With
Tabitha.
February 27, 2023
It was the worse experience I have ever had in a car dealership. I really feel like the practices are dishonest and almost felt like I was a hostage. I asked for my keys several times and they just kept dealership. I really feel like the practices are dishonest and almost felt like I was a hostage. I asked for my keys several times and they just kept saying please give us one more shot to make this deal for you. It was a terrible experience. Bait and switch multiple times and ended up losing out on $4500. It was a very uncomfortable experience and I will never go back. More
by Shawn_healy1284
February 27, 2023
Good customer service and good customer care from the best team and customer support teams best team and customer support teams More
by Vegasaces
Employees Worked With
February 26, 2023
Friendly staff and our sales rep Dan was very knowledgeable and patient, explaining everything for us. The sales price was fair and it was an overall very good experience. knowledgeable and patient, explaining everything for us. The sales price was fair and it was an overall very good experience. More
by carol_gilbert
Employees Worked With
