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Lithia Hyundai of Reno
Reno, NV
4,023 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,023 reviews
February 06, 2023
The accountant Chris Osorio sold me service vehicle contract by lying to me. Then, when I wanted to cancel it he lie again by claiming that even if I cancel it I will not get the money 2238$ back. I ca contract by lying to me. Then, when I wanted to cancel it he lie again by claiming that even if I cancel it I will not get the money 2238$ back. I canceled it but still didn’t get the money back More
by NAGMAT
Verified CustomerEmployees Worked With
Christopher Osorio
February 05, 2023
Parts had to be ordered but I was keep apprised of progress, very satisfied with service and cost progress, very satisfied with service and cost More
by PKKLINK
February 05, 2023
Great customer service all around. Very happy with my salesman, he was extremely easy to work with. Very happy with my salesman, he was extremely easy to work with. More
by ABFC2010
February 01, 2023
Thank you Brian Kelly and Brian Ogg you both are awesome we must love you guys at Hyundai reno bought 10 cars from you guys. Thanks everyone there at Hyundai motors. we must love you guys at Hyundai reno bought 10 cars from you guys. Thanks everyone there at Hyundai motors. More
by Rickisand
Employees Worked With
Other Employees :
Brain kelly Brian Ogg and Larry, Matt Franceschini, Tabatha Culver
February 01, 2023
From start to finish, the process was very smooth and easy! All the folks were very helpful during the purchasing process AND more than willing to continue to provide excellent service during any necessa easy! All the folks were very helpful during the purchasing process AND more than willing to continue to provide excellent service during any necessary follow-ups. More
by TONY.MERRITT
Employees Worked With
Kirby McMahon
January 31, 2023
Had hoped not to pay any premium above MSRP, but I realize the Ioniq 5 is a car a lot of people want. Matt Reed in Sales was excellent to work with as was Brian Ogg in Finance. What sold me on the d realize the Ioniq 5 is a car a lot of people want. Matt Reed in Sales was excellent to work with as was Brian Ogg in Finance. What sold me on the deal was that Matt delivered my car to Manteca, CA!!! Above and beyond the call of duty. Matt has also provided a lot of follow up and I will continue to contact him with any questions. More
by bhuton
Employees Worked With
Rachel Merritt - 5 Stars! She took care of the CA registration, Mathew Reed
January 31, 2023
Holly Jensen went above and beyond to make sure we were able to purchase our vehicle. Even with challenged credit, she and the finance department made it work! We are extremely happy with them and our car. able to purchase our vehicle. Even with challenged credit, she and the finance department made it work! We are extremely happy with them and our car. More
by Montano.geoffrey
January 31, 2023
I don't like writing reviews, so I'll just talk about how I don't like rewviews I don't like rewviews More
by GASARAKI1
Employees Worked With
Other Employees :
Matt Franceschini, Tabatha Culver, Gio Castro
