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Lithia Hyundai of Reno
Reno, NV
4,025 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,025 reviews
December 23, 2022
Unhappy with the last customer service we received there. Basically was charged for a diagnostic service that should have been covered under the factory warranty! Paid too much & car issue was NOT resolved. Basically was charged for a diagnostic service that should have been covered under the factory warranty! Paid too much & car issue was NOT resolved. Asked multiple times to be removed from sales tactic calls about buying my car & still get calls & mailers! Will NOT ever go back & telling everyone about our horrible experience!!! More
by lbellucci
Verified CustomerEmployees Worked With
Bryan
December 23, 2022
My service has been exemplary. The purchase was very simple. I will soon know how good the service department is. I have an appointment on January 3rd. The purchase was very simple. I will soon know how good the service department is. I have an appointment on January 3rd. More
by JUNEB6352
December 23, 2022
Great salesman and very professional person. Understood what I was looking for and very knowledgeable about the product. Very good experience. Understood what I was looking for and very knowledgeable about the product. Very good experience. More
by myers_jl
Employees Worked With
Desmond Carolino
December 23, 2022
Dylan, and his son, and Devan were the best . Made buying a car really easy and fast. Everything went very smooth. Best experience ever when buying a car. No pressure, no stress, it was amazi Made buying a car really easy and fast. Everything went very smooth. Best experience ever when buying a car. No pressure, no stress, it was amazing , I will always come to Lithia Hyundai to but a car and I’ve been telling everyone. More
by kcardinal47
Employees Worked With
Other Employees :
Christopher Osorio, Matt Ashton, Matt Franceschini
December 23, 2022
We appreciated the ease of the purchase and finance process. The service center was also very much appreciated. process. The service center was also very much appreciated. More
by SANDIB23
December 22, 2022
Mr.Soto was absolutely great on helping me find a perfect trade in to fit my persona. I’m loving my car, PUTTING DREAMS IN DRIVE WAYS ! trade in to fit my persona. I’m loving my car, PUTTING DREAMS IN DRIVE WAYS ! More
by joshmunoz350
Employees Worked With
Christopher Osorio, Erwin Soto
December 21, 2022
Errors on paperwork. Deny real erro s with excuses. Oil viscosity, oil change interval, tread depth Sloppy or intentional misleading I don’t know they are hard to conta Deny real erro s with excuses. Oil viscosity, oil change interval, tread depth Sloppy or intentional misleading I don’t know they are hard to contact More
by Robertsalz
December 21, 2022
I was pleased with my experience at the dealership, I got an Awsome vehicle for the family an Awsome vehicle for the family More
by midwayman1968
