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Lithia Hyundai of Reno
Reno, NV
3,990 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,990 reviews
October 21, 2021
Hai, my mechanic, Lance, service advisor and Matt service manager are great. My Jaguar is properly maintained under their care. manager are great. My Jaguar is properly maintained under their care. More
by LS_HYUNDAI
Verified CustomerEmployees Worked With
Other Employees :
Matt Ashton, Tabatha Culver
October 20, 2021
Matt is so awesome, we have used your service department since 2014 fir all our vehicles and are very pleased with the customer service we receive! since 2014 fir all our vehicles and are very pleased with the customer service we receive! More
by Conwaytami
Employees Worked With
Matt Franceschini
October 19, 2021
I was able to purchase the vehicle that had the features I wanted. I think that I did end up purchasing extras that I probably didn’t need. I wanted. I think that I did end up purchasing extras that I probably didn’t need. More
by LCBAIRD
October 19, 2021
My service guy was Ryan Newton, he was able to get me in and service my vehicle same day, as I was needing to take a trip. The service was done as needed and the customer service was beyond expectations! and service my vehicle same day, as I was needing to take a trip. The service was done as needed and the customer service was beyond expectations! More
by Sduran
Employees Worked With
Ryan Newton
October 18, 2021
Initially our experience wasn't the best but once the dealership found out, they took immediate action to rectify the situation. dealership found out, they took immediate action to rectify the situation. More
by sjester5831
October 17, 2021
Lithia Hyndai sold us a lemon, and the sad part about it, they knew that they werw selling us a lemon! they knew that they werw selling us a lemon! More
by SHERRYLV
October 16, 2021
The customer service I received was amazing and Dan made the car buying experience quick and easy. the car buying experience quick and easy. More
by marqjacks29
October 16, 2021
Today marks the 3rd vehicle i have purchased from Reno Lithia Hyundai. Everyone here is beyond helpful and made me feel so comfortable. Even with a more complicated financial situation they got me in the Lithia Hyundai. Everyone here is beyond helpful and made me feel so comfortable. Even with a more complicated financial situation they got me in the car of my choice! Absolutely recommend!! More
by martin.me1992
Employees Worked With
Efren Gonzalez-Aguayo
October 15, 2021
Great customer service. Good pricing. Great follow thru on commitments. Good cars and warranty. Convenient. on commitments. Good cars and warranty. Convenient. More
by alexwolfe2001
