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Lithia Hyundai of Reno
Reno, NV
4,003 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,003 reviews
August 26, 2021
Lithia Hyundai went above and beyond with customer service when my son needed a new vehicle. They were very responsive to our unique situation, especially our salesman, Jay. service when my son needed a new vehicle. They were very responsive to our unique situation, especially our salesman, Jay. More
by Lisa
Verified Customer
August 26, 2021
Tony Roach is wonderful. He went out of his way to find me the perfect car, and he still checks in with me to make sure I am happy with it, thank-you =) me the perfect car, and he still checks in with me to make sure I am happy with it, thank-you =) More
by MARCYPARCY8
Employees Worked With
August 25, 2021
The Reno location is lucky to have the team members it The Reno location is lucky to have the team members it has with in the service department. Tabitha has been my service advisor for a few years now an The Reno location is lucky to have the team members it has with in the service department. Tabitha has been my service advisor for a few years now and her professionalism and kind and calm demeanor never ceases to amaze me. Her dept is always extremely busy but she always seems to be focused and on top of everything she does. She’s such a great multi tasker and seems like greatly relied upon employee, and a very important asset to her dept and the company. More
by NV.LINTON
Employees Worked With
Tabatha Culver
August 22, 2021
Love the service center,Tabitha &Lance do a great job and love my car! I just wish I stop getting ads & emails all the time love my car! I just wish I stop getting ads & emails all the time More
by JANE93705
August 22, 2021
Great experience buying our second Hyundai from here. Bought a first car for our daughter and they made it a smooth and seem less buying experience. Bought a first car for our daughter and they made it a smooth and seem less buying experience. More
by Jay
August 22, 2021
My experience this time was great. Holly was great! She is the best car salesman I have ever met. When I leased the car about 3 years ago it was an awful experience, I would have given your business 1 star is the best car salesman I have ever met. When I leased the car about 3 years ago it was an awful experience, I would have given your business 1 star. Because of Holly your business gets 5 stars from me. Thank you!! More
by joy9044
August 21, 2021
They didn’t reset the service reminder and still waiting on parts for a sensor. Have not heard from anyone regarding the sensor on when they might come in. Guess the service stops after you buy the new ca on parts for a sensor. Have not heard from anyone regarding the sensor on when they might come in. Guess the service stops after you buy the new car More
by MIKEKNV
Employees Worked With
Matt Ashton
August 18, 2021
I am now on my fourth Hyundai. I am very pleased with my used certified Kona. Larry Satica has been thorough in handling the transaction and attentive to my ongoing questions and needs. I really like my r used certified Kona. Larry Satica has been thorough in handling the transaction and attentive to my ongoing questions and needs. I really like my relationship with the Hyundai family. More
by PEGGy Rose
Employees Worked With
Robby Young, Larry Satica
August 17, 2021
Our sales person Holly—was hands-on and helpful. She assisted with setting up our Blue Tooth, phone contacts, etc. She’s kept in touch. Service visits have gone smoothly. assisted with setting up our Blue Tooth, phone contacts, etc. She’s kept in touch. Service visits have gone smoothly. More
by Pathickey
Employees Worked With
