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Lithia Hyundai of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.6
5,296 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 5,296 reviews

July 27, 2026

Heather was helpful, attentive and efficient She was friendly and went above and beyond to help the team service my vehicle. We are waiting on a part so we will see how that experience pans out later. More

by DCNICOLLENV
Recommend Dealer
Yes
Employees Worked With
Heather
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Jul 28, 2026 -

Lithia Hyundai of Reno responded

We appreciate you recognizing Heather for being helpful, attentive, and efficient throughout your service visit. We’ll be sure to share your kind words with her and the team, and we look forward to assisting you when the part arrives. Thank you for choosing Lithia Hyundai of Reno.

July 25, 2026

Everyone is great here and I always get fantastic service for my car. The staff is kind and helpful and makes you feel important and cared for. More

by 15.SUNFLOWER.22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole, Condron
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Jul 27, 2026 -

Lithia Hyundai of Reno responded

We love to see feedback like this! Thank you for choosing Lithia Hyundai of Reno and for sharing your support. We look forward to seeing you next time! Take care.

July 25, 2026

My needs were met and got me finiancing when i did not think possible because of multiple vehicles More

by Steverutledge11
Recommend Dealer
Yes
Employees Worked With
Jeremy Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Olsen
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Jul 27, 2026 -

Lithia Hyundai of Reno responded

Hi Steve! We're happy to be a part of your car-buying journey at Lithia Hyundai of Reno. Thank you for choosing us and for sharing your customer experience. See you next time!

July 25, 2026

I was told courtesy shuttle would be back in30 minutes twice by different people to bring me home. Shuttle wait was over 2 hours. I thought that was unacceptable!! More

by JIM.OLIPHANT
Recommend Dealer
Yes
Employees Worked With
Heather
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Jul 27, 2026 -

Lithia Hyundai of Reno responded

We appreciate your feedback, Jim, and we sincerely apologize for the long wait times you experienced. This is certainly not the level of service we aim for. We'll address your concerns with our team to prevent this from happening in the future. Thank you for bringing this to our attention. -The Lithia Hyundai of Reno Team

July 25, 2026

Her explanation was clear and I think my vehicle got fixed perfectly so I was happy about it More

by yunhr37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
Print
Jul 27, 2026 -

Lithia Hyundai of Reno responded

We're so glad to hear you left your visit feeling confident in both the explanation you received and the work performed on your vehicle. Providing clear communication and quality service is always our goal. Thank you for choosing Lithia Hyundai of Reno, and we look forward to seeing you again!

July 23, 2026

Lance made sure to educate me on the warranty process and cost if it wasn't covered by warranty and apon fixing my issue he helped me discover additional preexisting damage that he suggested I reach out to C More

by BETTYWLOCH
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Smith
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Jul 24, 2026 -

Lithia Hyundai of Reno responded

Hi Betty, it sounds like our team went the extra mile to assist you here at Lithia Hyundai of Reno. Thank you for your business and feedback.

July 23, 2026

From start to finish my wife were treated well at Lithia Hyundai. We would gladly recommend them to people More

by KEVIN.MANN55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2026 -

Lithia Hyundai of Reno responded

Hi Kevin! We are thrilled to hear that you and your wife had a positive experience with our team at Lithia Hyundai of Reno. Thank you for your recommendation!

July 22, 2026

Everything went well Ok the appointment went well. I had coffee at the machine Come on! More

by CHUCKMARKS66
Recommend Dealer
Yes
Employees Worked With
Nicole
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Jul 22, 2026 -

Lithia Hyundai of Reno responded

Thank you for sharing your experience. We're pleased to know your appointment went well and that our team provided a smooth service experience.

July 22, 2026

Nicole is friendly and vey accommodating. Beside my service appointment I asked for tires rotation and she noticed it's time for oil change as well. More

by MIKE89COLT
Recommend Dealer
Yes
Employees Worked With
Nicole service rep.
Print
Jul 22, 2026 -

Lithia Hyundai of Reno responded

Hi Mike! We’re happy to hear Nicole went above and beyond during your visit to Lithia Hyundai of Reno. Thank you for your feedback; we hope to see you again!

July 22, 2026

Scheduled maintenance was done quickly. Nicole was polite and attentive. It was a pleasant environment More

by OLIVIASTOKES1979
Recommend Dealer
Yes
Employees Worked With
Nicole
Print
Jul 22, 2026 -

Lithia Hyundai of Reno responded

We're glad to hear that Nicole took such good care of you, Olivia! Thank you for choosing Lithia Hyundai of Reno and for sharing your experience. We hope to see you again down the road!

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