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Lithia Hyundai of Reno
Reno, NV
5,124 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,125 reviews
Verified Customer
May 31, 2026
⭐⭐⭐⭐⭐ I took my vehicle in for a recall service, and the experience was excellent. The entire process was very quick—about an hour, maybe an hour and a half at most. The staff was friendly, professio the experience was excellent. The entire process was very quick—about an hour, maybe an hour and a half at most. The staff was friendly, professional, and helpful from start to finish. They made the whole experience easy and stress-free, and I really appreciated how efficiently everything was handled. Thank you to the entire team for the outstanding customer service. I highly recommend this dealership for both service and vehicle needs! More
by ALMAMENROD
Employees Worked With
May 31, 2026
There was some inital difficulty getting the car i wanted, holly's dilligence was exceptional and even though it took longer than i wanted holly was exceptional at problem solving and im in the end a wanted, holly's dilligence was exceptional and even though it took longer than i wanted holly was exceptional at problem solving and im in the end a satisfied customer More
by KOBERUBIN
May 31, 2026
I found everyone to be helpful, thoughtful, and supportive. Holly is amazing. I feel like I have a partner and friend going forward should I have questions or concerns about the car. supportive. Holly is amazing. I feel like I have a partner and friend going forward should I have questions or concerns about the car. More
by DKNOTEK
May 31, 2026
My experience was excellent. The employee was very professional, friendly, and efficient. He remembered me from my visit about three weeks ago, knew my name, and called me when m The employee was very professional, friendly, and efficient. He remembered me from my visit about three weeks ago, knew my name, and called me when my part was ready. The process was quick and easy, and I was very satisfied with the service. More
by nyshawn3737
Employees Worked With
I don’t remember his name, but he was the first person on the left when entering through the front door.”
May 31, 2026
Had an amazing experience! Daniel was so helpful and very down to earth. He knew his cars and even helped us set the car up to our own preferences after we purchased our Santa Daniel was so helpful and very down to earth. He knew his cars and even helped us set the car up to our own preferences after we purchased our Santa Fe. He shows us all the little features and it was very helpful. Would definitely go back to see Daniel again. More
by SSPINNEY11
May 31, 2026
My experience with the dealership was absolutely fantastic. Great customer service and jake lopes definitely holds the bar with its customer service. He definitely sets the training gound that all c fantastic. Great customer service and jake lopes definitely holds the bar with its customer service. He definitely sets the training gound that all companies should follow and integrate into their employee customer service guide- lines. More
by sandersjc999
May 31, 2026
I have poor credit and Josh helped me get into something that will work great for me. He was able to give me monthly payments I can afford and I am so very grateful! that will work great for me. He was able to give me monthly payments I can afford and I am so very grateful! More
by AIMEECATES70X7
May 30, 2026
Please stop texting me lol Please please please please please please please please please please please please please please please please More
by TABBADARACHEL
