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Lithia Hyundai of Reno

Reno, NV

4.4
4,318 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 4,318 reviews

October 30, 2025

Service is great willing to do anything to get the job done. Lance was great. More

by THURNAUG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Chienne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2025 -

Lithia Hyundai of Reno responded

Thanks so much for the kind words! We’re thrilled Lance made your experience great; he’s a rockstar. We appreciate you!

October 29, 2025

It was a pretty easy process. Holly was great to work with. I will refer people to her!! More

by Valerie19
Recommend Dealer
Yes
Employees Worked With
Holly Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly Jensen
Oct 30, 2025 -

Lithia Hyundai of Reno responded

Thank you, Valerie! We're so glad to hear your experience at Lithia Hyundai of Reno was smooth and enjoyable. Holly truly is a gem, and we’re thrilled she made such a positive impression. Your referrals mean the world to us. Thank you for spreading the word!

October 28, 2025

Very helpful for my first time being there and giving context when I should have service done More

by kevinwashburnis
Recommend Dealer
Yes
Employees Worked With
Jake
Oct 28, 2025 -

Lithia Hyundai of Reno responded

Thanks so much for the 5-star review! We’re glad your first visit went well and that our team was able to provide helpful guidance on your service needs. We look forward to seeing you again!

October 27, 2025

They did a great job! Great deal on a great car!! Thank you for everything! More

by katie.meadows
Recommend Dealer
Yes
Employees Worked With
Don't know
Oct 28, 2025 -

Lithia Hyundai of Reno responded

Thanks so much, Katie! We’re thrilled you got a great deal on a great car! Enjoy the ride, and thank you for choosing Lithia Hyundai of Reno!

October 27, 2025

Everyone was really nice, from beginning to end. I like how you offer a little treat section for those who would like to wait for their vehicle. And of course, the complementary car wash. I would de More

by VPADILLA78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2025 -

Lithia Hyundai of Reno responded

We're excited you enjoyed our welcoming atmosphere and appreciated the little extras, like our treat section and complimentary car wash! Your recommendation means a lot to all of us at Lithia Hyundai of Reno. We hope to see you again down the road!

October 27, 2025

Heather was very helpful she answered all my questions you guys did an amazing job during the car wash and my oil change there is no problems with my car More

by KCHALLSTROM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heathers
Oct 28, 2025 -

Lithia Hyundai of Reno responded

Thank you for your kind words! We are happy to hear that Heather was so helpful during your visit. We hope to see you back at Lithia Hyundai of Reno!

October 27, 2025

I had a very enjoyable experience at your dealership when I bought my Sonata. I found your representatives Mike Costello and Devon Roger's very knowledgeable and fun to work with¡ More

by KENW0480
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Costello and Devon Rogers
Oct 28, 2025 -

Lithia Hyundai of Reno responded

Congratulations on your new Hyundai Sonata! It is wonderful to hear that Mike and Devon made your purchase experience so seamless and easy. On behalf of all of us at Lithia Hyundai of Reno, thank you for choosing us and for your five-star review!

October 26, 2025

I took it in to get the oil changed. She greeted me as soon as I got there took my keys brought it in about an hour and 10 minutes later came back with my keys and said it was already. More

by VINHWARD1
Recommend Dealer
Yes
Employees Worked With
don't remember the lady that was at the desk
Oct 28, 2025 -

Lithia Hyundai of Reno responded

Thank you for sharing your experience! We are happy to hear everything went smoothly. See you next time at Lithia Hyundai of Reno!

October 25, 2025

It was a great experience. I really enjoyed the customer service. Everyone there has been helpful since we purchased our vehicle. More

by ALICIATOVAR3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trisha Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2025 -

Lithia Hyundai of Reno responded

Thank you for sharing your feedback! We’re happy to hear that you enjoyed our service here at Lithia Hyundai of Reno! We hope you visit us again if you need anything else in the future. Safe travels!

October 25, 2025

Complimentary new car service - inspection, oil change, tire rotation. But tried to upsell crank case service for 7,500 miles that I don't even see on the maintenance schedule. More

by KMCHENRY
Recommend Dealer
Yes
Employees Worked With
Jake
Oct 28, 2025 -

Lithia Hyundai of Reno responded

Thank you for sharing your feedback with us. It's great to hear you enjoyed our complimentary services, and we appreciate your input regarding the upsell experience. We'll review your comments with our team. Take care, and thank you for choosing Lithia Hyundai of Reno!

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