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Lithia Hyundai of Reno
Reno, NV
3,981 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,981 reviews
April 05, 2025
Always accommodating, fast service and job quality is exceptional. The service managers are awesome as well. I've used them since 2009 and have never been disappointed always 5 star service. exceptional. The service managers are awesome as well. I've used them since 2009 and have never been disappointed always 5 star service. More
by reno george
Verified CustomerApril 04, 2025
Great customer service answered all my questions. The wait time was not long. Very satisfied customer. Wish I could remember the gentleman's name that helped me he was great. The wait time was not long. Very satisfied customer. Wish I could remember the gentleman's name that helped me he was great. More
by Agustina Moreno
Employees Worked With
Don't see the gentleman listed that helps me.
April 03, 2025
David was very friendly as we met on the lot. He showed me every car I wanted. He showed me every car I wanted. More
by DAWNLUNSFORD
April 02, 2025
No update on status of car repair from service representative. I had to call multiple times and was not given any information. I asked if I could have loaner, answer no. I simply needed to find ou representative. I had to call multiple times and was not given any information. I asked if I could have loaner, answer no. I simply needed to find out how long it would take to repair so I could decide whether to do car rental . I ended up using Uber because i couldn’t get a clear answer. I tried the service manager and did not receive a call back. More
by margobender
Employees Worked With
Ryan Newton
March 31, 2025
Very professional and friendly customer service 👍👍👍👍 I'm very happy with your service 😀 thanks you 👍👍👍👍 I'm very happy with your service 😀 thanks you More
by aguila296
Employees Worked With
March 30, 2025
My husband and I went in to the dealership yesterday to look at a Ford F150. We spoke to Iris to make sure the truck was available. Then when we got there Levi Williams helped us with test drive and pape look at a Ford F150. We spoke to Iris to make sure the truck was available. Then when we got there Levi Williams helped us with test drive and paperwork. This man was so professional and down to earth! After wards we went to see Devin Rogers in Finance who finalized all paperwork. Let me tell you these three people were the best to work with! I would not hesitate to buy from them again! THANK YOU, Iris, Levi and Devin!! More
by amorgan1690
March 30, 2025
Jake was great to work with for a few recent service appointments. He was great at helping me figure out what was needed and finding the best solution. appointments. He was great at helping me figure out what was needed and finding the best solution. More
by OSBORNE.JANI
Employees Worked With
Jake Lopez
March 30, 2025
I had to leave my car there for 48 hours and buy my own rental because my battery died TWICE in less than a year. My door was bent by the tow truck Hyundai sent and now I have to deal with the repair with rental because my battery died TWICE in less than a year. My door was bent by the tow truck Hyundai sent and now I have to deal with the repair with no help from the repair shop there. Not happy More
by PAMWACHTEL1
Employees Worked With
Ryan
