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Lithia Hyundai of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.3
3,985 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 3,985 reviews

December 19, 2023

This dealership is great. I always get great service with good wait time. Lance Smith is so professional and polite and friendly. More

by GinaPrice
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Smith
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Dec 19, 2023 -

Lithia Hyundai of Reno responded

We're glad to know you've had great experiences at Lithia Hyundai of Reno! It's wonderful that Lance has been able to provide professional and friendly service. We hope to serve you again in the future.

December 18, 2023

She was great to approach and helped us find a car within our price range. More

by Mblas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Rogers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javiera Ravest
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Dec 18, 2023 -

Lithia Hyundai of Reno responded

Mblas, it was a pleasure assisting you. We are thrilled that you found the perfect car. Enjoy your new ride!

December 18, 2023

Mathew was a great salesman who worked with me and my budget to get my brand new car. I'll recommend him anytime in the future! More

by KENDRAJSAUCEDA
Recommend Dealer
Yes
Employees Worked With
David Lennox, David Lennox
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Dec 18, 2023 -

Lithia Hyundai of Reno responded

Kendra, it's fantastic to know that Mathew was able to assist you with your new car purchase at Lithia Hyundai of Reno. We appreciate the recommendation and look forward to serving you in the future!

December 16, 2023

La mejor experiencia al comprar un carro lo recomiendo al 100% javi la mejor vendedora de autos bien complacido. The BEST experience I have ever had purchasing a car. I would recommend Javiera to all my More

by hemil92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Ogg, Javiera Ravest
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Dec 18, 2023 -

Lithia Hyundai of Reno responded

Hemil92, we're so glad to know you had a great experience with Javiera at Lithia Hyundai of Reno. We appreciate your recommendation and look forward to seeing you again in the future!

December 16, 2023

Everyone is always very courteous, they keep me well informed when my car is in which I'm very appreciative of and complete the work I've requested in a timely fashion More

by Hannah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Holly Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Franceschini, Mathew Reed
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Dec 18, 2023 -

Lithia Hyundai of Reno responded

Hannah, we're glad to know our team at Lithia Hyundai of Reno kept you well-informed and completed the work on your car promptly. Thanks for sharing this positive feedback!

December 16, 2023

Matt always makes my services easy and explains the work that needs to be done More

by JDEWALD10
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini
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Dec 18, 2023 -

Lithia Hyundai of Reno responded

Jdewald10, we're thrilled to see your positive rating. Please feel free to let us know if there is anything else we can help you with!

December 16, 2023

Service was timely and well done. Matt was thorough and attentive to my tricks neefs. More

by MARKBRADLEY442
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini
Report | Print
Dec 18, 2023 -

Lithia Hyundai of Reno responded

Thank you for choosing Lithia Hyundai of Reno, Mark! We will be sure to pass along your kudos to Matt and the team. Stop by and see us again soon.

December 16, 2023

Ryan ttok great care of our service needs. Routine maintenance. Car was ready on time. Price was as estimated. More

by FISHERHS1938
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Dec 18, 2023 -

Lithia Hyundai of Reno responded

We're glad to know that Ryan and our team at Lithia Hyundai of Reno were able to meet your service needs efficiently. Thank you for trusting us with your routine maintenance!

December 16, 2023

Wonderful experience Helpful and always telling me to call or come back with any questions or problems. More

by JVTWIST9
Recommend Dealer
Yes
Employees Worked With
Brian Kelly
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Dec 18, 2023 -

Lithia Hyundai of Reno responded

We're glad to know you had a wonderful experience at Lithia Hyundai of Reno! Our team is always here for any questions or concerns. Thanks for the positive feedback!

December 16, 2023

Lithia Hyundai had great customer service! !The management team was awesome and Mathew Reed was great! More

by SHEENA1289
Recommend Dealer
Yes
Employees Worked With
Steve Leveille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew Reed, David Lennox
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Dec 18, 2023 -

Lithia Hyundai of Reno responded

We're so glad to know you had a great experience with our team and Mathew Reed at Lithia Hyundai of Reno! Thanks for the review, we appreciate your support.

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