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Lithia Hyundai of Reno
Reno, NV
3,999 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,999 reviews
September 14, 2023
I had a great experience with Brian Kelly. He was super helpful. I would recommend his service. He was super helpful. I would recommend his service. More
by CBGALVIN87
Verified Customer
September 12, 2023
The people at the dealership were competent and friendly. I appreciated that they facilitated all the paperwork. My 2012 Hyundai Tucson had a bad engine and I got a new one. I appreciated that they facilitated all the paperwork. My 2012 Hyundai Tucson had a bad engine and I got a new one. More
by Baebeeeedee
Employees Worked With
September 11, 2023
Lance is always so friendly, very personable. Excellent customer service and helpful. I bought some wiper blades buy one get one free and he went out put them on and we made sure and tested them Excellent customer service and helpful. I bought some wiper blades buy one get one free and he went out put them on and we made sure and tested them with squirting the water to make sure there were no ripples and they worked just right. He always goes beyond the service. Thank you Lance for being my service advisor. More
by JULIEG112016
Employees Worked With
September 11, 2023
Never call back or answer phones. Rverytime they have my car its for months and they take week or two to even get to it. And these are issues that should be recalls not thing i did to Rverytime they have my car its for months and they take week or two to even get to it. And these are issues that should be recalls not thing i did to my car. More
by olivia_ivey
Employees Worked With
September 11, 2023
Dylan has a great dealership, and good employees, Lance is one of the best employees. Keep it up. is one of the best employees. Keep it up. More
by tpetersen056
Employees Worked With
Other Employees :
Matt Franceschini
September 10, 2023
Always good service and great direction from Lance. How much more can I say? No need How much more can I say? No need More
by TIMCAT6693
Employees Worked With
September 08, 2023
Great customer service. Quick, friendly and efficient service. I was able to get an oil change at Hyundai despite owning another brand of vehicle. Quick, friendly and efficient service. I was able to get an oil change at Hyundai despite owning another brand of vehicle. More
by Tom
Employees Worked With
September 08, 2023
Lack of communication was astounding. No one seemed to be on the same page. Multiple attempts to get answers that never came No one seemed to be on the same page. Multiple attempts to get answers that never came More
by NONE3
September 07, 2023
A very friendly and professional staff. I feel they do their utmost to accommodate me and always have my vehicle ready as promised. I feel they do their utmost to accommodate me and always have my vehicle ready as promised. More
by reno george
