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Lithia Hyundai of Reno
Reno, NV
4,022 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,022 reviews
September 08, 2023
Lack of communication was astounding. No one seemed to be on the same page. Multiple attempts to get answers that never came No one seemed to be on the same page. Multiple attempts to get answers that never came More
by NONE3
Verified Customer
September 08, 2023
Great customer service. Quick, friendly and efficient service. I was able to get an oil change at Hyundai despite owning another brand of vehicle. Quick, friendly and efficient service. I was able to get an oil change at Hyundai despite owning another brand of vehicle. More
by Tom
Employees Worked With
September 07, 2023
A very friendly and professional staff. I feel they do their utmost to accommodate me and always have my vehicle ready as promised. I feel they do their utmost to accommodate me and always have my vehicle ready as promised. More
by reno george
September 04, 2023
Always helpful and informative answers. All questions. Comfortable waiting area. I don’t know what else to say. All questions. Comfortable waiting area. I don’t know what else to say. More
by RBOGENREIF
Employees Worked With
September 04, 2023
Nice place always gets it done every time I come in I always walk out with a new car. always walk out with a new car. More
by Mike
September 02, 2023
Working with Dan Dunham was such a pleasure. Kind respectful. Knowledgeable and professional. Brian ogg made signing documents painless. Worked through the documents explaining each one. Jerem Kind respectful. Knowledgeable and professional. Brian ogg made signing documents painless. Worked through the documents explaining each one. Jeremy Olsen was also very professional in the service department and quickly resolved a minor issue that arose. Great team. More
by JLOWENS9
September 01, 2023
Cesear was absolutely terrible. Classic snake in the car dealership. Wasted not only hours but DAYS dealing with him. Finally was reached out to by a manager who was suppose to be l Classic snake in the car dealership. Wasted not only hours but DAYS dealing with him. Finally was reached out to by a manager who was suppose to be looking into options for me and never even got a call back from the manager. A shame cause if we couldn’t do business now we would’ve in the future and that’s ruined now. Never again will I go into Lithia Hyundai More
by DealerRater
Employees Worked With
August 31, 2023
Great customer service, no pressure from the sales staff. Worked with us on the price. Salesman called and gave us detailed description of the very minor issues that were discovered during the vehicle inspe Worked with us on the price. Salesman called and gave us detailed description of the very minor issues that were discovered during the vehicle inspection. More
by JGREED01
August 31, 2023
The staff and sales department, we're great. They answered all my questions Before & After the my purchase. I've recommend this dealership to all my friends and family. They answered all my questions Before & After the my purchase. I've recommend this dealership to all my friends and family. More
by RODGERDODGER11965
