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Lithia Hyundai of Reno
Reno, NV
3,994 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,994 reviews
August 11, 2023
Your dealership always took care of me. I’ve gotten two cars off your lot and I love both of them. I’ve gotten two cars off your lot and I love both of them. More
by SHEILAHOOPER13
Verified CustomerEmployees Worked With
Other Employees :
Matt Franceschini
August 10, 2023
You guys are the best! ! Prompt and professional. Glad to own a Hyundai. Would buy another one. ! Prompt and professional. Glad to own a Hyundai. Would buy another one. More
by vchjanann
August 07, 2023
The service center gentleman was vary nice and helpful as long with the service department. They answered everything I asked and offered me with all the information and more. Thank you all…… long with the service department. They answered everything I asked and offered me with all the information and more. Thank you all…… More
by SQUEAKNJEN8503
August 06, 2023
Lance is always very wonderful, friendly and professional. My visit there is always great and wait time is not long. Thank you professional. My visit there is always great and wait time is not long. Thank you More
by GPRICE1
Employees Worked With
August 05, 2023
Acted overwhelmed with appointments felt very rushed . needed to ask questions about 2022 santa cruz but hesitant needed to ask questions about 2022 santa cruz but hesitant More
by Jerryprettyman60
August 05, 2023
I’m not allowed to leave an honest review? Like I said before, the staff was very helpful and knowledgeable. The ‘22 Santa Fe I purchased on 6/24/23 has been back to the service department twi Like I said before, the staff was very helpful and knowledgeable. The ‘22 Santa Fe I purchased on 6/24/23 has been back to the service department twice for a total of 11 days. More
by DCOTTLE33
Employees Worked With
Other Employees :
David Diaz
August 04, 2023
Performed a recall check just fine. However, they removed my skid plate/splash guard without asking or without telling me. I have called 3 times since to sort this out and have been sen However, they removed my skid plate/splash guard without asking or without telling me. I have called 3 times since to sort this out and have been sent to voicemail without any calls back. More
by LUKER.1029
Employees Worked With
Service Department Manager
August 03, 2023
Picked up my car after about a month and immediately washed and detailed the vehicle like I do weekly. During this time I found a couple new door dings and fairly significant damage to one of my rims. T washed and detailed the vehicle like I do weekly. During this time I found a couple new door dings and fairly significant damage to one of my rims. The dings I might have missed before taking it in, but the rim damage is absolutely new which bummed me out. In the future I intend to take pictures and document any existing damage before leaving my car, just like they had me do before I took the loaner car. More
by DONALDMAHONEY
Employees Worked With
Paula
August 03, 2023
Very friendly staff who were quick and efficient in helping me find my new car at a price I could afford. helping me find my new car at a price I could afford. More
by jenniferdavis8385
Employees Worked With
Other Employees :
David Lennox
August 02, 2023
The dealership is always friendly and far from pushy. This is my preferred dealership for both new and used cars. This is my preferred dealership for both new and used cars. More
by CDEAN
