Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Lithia Hyundai of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.3
3,661 Reviews
Lithia Hyundai of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in May 1999 after being acquired from Reno Auto Sales, Inc. Lithia Hyundai of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville, Sun Valley, and Dayton Nevada, features a wide selection of new Hyundai and used Hyundai cars, trucks and SUVs. Our inventory includes new models such as: The newly redesigned 2020 Hyundai Accent and Accent Hatchback. The all-new 2020 Hyundai Sonata. The new body style Veloster and Veloster N. The redesigned 2020 Elantra and Elantra GT Hatchback. The new 2020 Santa Fe. The incomparable 2020 Tucson. The all new full-size third row Hyundai Palisade. The new compact SUV 2020 Hyundai Kona And an all new 2020 Hyundai Venue.
Contact Dealership
View Awards

2620 Kietzke Lane

Reno, NV

89502

Directions

By Type

Showing 3,661 reviews

January 15, 2023

Our salesman was very professional and helped us, and we would recommend him to have a People More

by BOB@RSAREALTYANDINVESTMENTS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Clunie
2.0
This rating includes all reviews, with more weight given to recent reviews.
Chantel Kaminskaya
2.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Rogers
2.0
This rating includes all reviews, with more weight given to recent reviews.
Gaby Temprano
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2023 -

Lithia Hyundai of Reno responded

Thanks for your feedback, Bob! We're glad to hear your experience was professional and helpful. See you again soon!

Helpful
January 14, 2023

Everything is always great when I come in there for servicing time frame the employees everything's good More

by Fredkunert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Franceschini
Report | Print
Jan 16, 2023 -

Lithia Hyundai of Reno responded

We love to hear that, Fred! Thanks for being a valued customer here at Lithia Hyundai of Reno!

Helpful
January 14, 2023

It was a bit difficult to get a live person to set up maintenance appointment. But the service itself was efficient and satifactory. More

by Jamie Gokey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Mazzone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Ogg
Report | Print
Jan 16, 2023 -

Lithia Hyundai of Reno responded

Thanks for sharing your valuable feedback, Jamie. We've taken note and will look to improve the experience going forward. We appreciate the honesty and hope to see you again soon at Lithia Hyundai of Reno!

Helpful
January 14, 2023

The dealership was awesome very clean and the service was very good too I got helped out super quick and in a polite manner not just wanting to sell me a car but what I wanted also the person I believe his n More

by mccoy.tyler12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Robert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Franceschini, Erick Campbell
Report | Print
Jan 16, 2023 -

Lithia Hyundai of Reno responded

Thank you so much for the wonderful review! The team takes pride in making sure every visit is quick, easy, and all about the customer's wants. We hope to see you again in the future at Lithia Hyundai of Reno!

Helpful
January 14, 2023

We had great service from Bryan and Paydon. There were a few times we wanted to go a different route, but those 2 made it worth staying More

by Michelle holliday
Recommend Dealer
Yes
Employees Worked With
Bryan Ogg, Paydon Chambers
Report | Print
Jan 16, 2023 -

Lithia Hyundai of Reno responded

Michelle, we're so happy to have you in the Lithia Hyundai of Reno family and appreciate the shoutouts. Let us know if you need anything else!

Helpful
January 14, 2023

The sales manager is someone if I ever saw him again it would be too soon. More

by BLUEMOONBASSETS
Recommend Dealer
No
Employees Worked With
Trisha Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2023 -

Lithia Hyundai of Reno responded

Hello, I’m sorry you feel this way. I’d love to learn more about your experience with us so that we can improve going forward. Please give me a call if you have a chance to discuss this further, thank you. Scott Robert 775-682-3352 Customer Relations Manager

Helpful
January 14, 2023

The service department does not communicate very well and tried to acuse me of damaging something on the vehicle that was broke on the vehicle when I purchased it. More

by jaysonwhiteside
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Olsen
Report | Print
Jan 17, 2023 -

Lithia Hyundai of Reno responded

Hi Jayson, I apologize for the lack of communication you experienced. We strive to be as open and honest as possible with you throughout the process. Please give me a call when convenient so we can discuss your visit in more detail, thank you. Andrea McGiffin 775-682-3368 Customer Relations Manager

Helpful
January 14, 2023

They were able to uncover a recall and fix that as well ad determine the root of my car's issue. However, they took a day longer to service me, and ultimately couldn't fix the issue. xxxxxxfor squeezing me More

by KUROUDETTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rashawn , Jeremy Olsen
Report | Print
Jan 19, 2023 -

Lithia Hyundai of Reno responded

Thanks for taking the time to share your feedback with us. We apologize for the extra day it took and not being able to resolve the issue. If we can be of assistance in the future, feel free to reach out!

Helpful
January 13, 2023

Lance took care of my oil change early and checked out my brakes with no charge. I have been a customer for over 10 years now and can say he has always taken care of my car needs. More

by bbboriley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2023 -

Lithia Hyundai of Reno responded

We truly appreciate your loyalty at Lithia Hyundai of Reno and are thrilled to hear Lance goes above and beyond for you during your service visits. Thanks for the five stars!

Helpful
January 12, 2023

I had an extra vehicle to sell and Amy Smith was awesome! The whole process was simple and quick. Their offer was fair and much better than the dolan cult. Thanks Lithia More

by primedigitsnv
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Amy Smith
Report | Print
Jan 13, 2023 -

Lithia Hyundai of Reno responded

Thanks for the wonderful review! It was our pleasure to work with you at Lithia Hyundai of Reno and we look forward to seeing you again in the future. Safe travels!

Helpful
1
...
82
83
84
...
367