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Lithia Hyundai of Reno
Reno, NV
4,290 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,290 reviews
October 02, 2025
I had to wait over 2 hours for an oil change, my 16,000 service. It was very long service. It was very long More
by BVRJNS55
Verified CustomerEmployees Worked With
October 02, 2025
I had a lovely experience. I felt they gave me a fair trade amount and Mr Boyce couldn’t have been nicer and easy to work with as he even charged my phone! I felt they gave me a fair trade amount and Mr Boyce couldn’t have been nicer and easy to work with as he even charged my phone! More
by GEORGIA_MATHERS
October 01, 2025
Thank you Nicole for your professional understanding for my car need and give best, above and beyond service. As my time schedule is crucial you were concerned and gave best for my work schedule. Thank you my car need and give best, above and beyond service. As my time schedule is crucial you were concerned and gave best for my work schedule. Thank you again. More
by dutt
Employees Worked With
Nicole
October 01, 2025
Heather did a great job in the service department. She took care of me when I needed a basic service. Also one of the other writers helped me with some warranty work with a fuel actuator. He took care She took care of me when I needed a basic service. Also one of the other writers helped me with some warranty work with a fuel actuator. He took care of it and didn’t pay out of pocket for anything. Got me in pretty much immediately. Always had a good experience with their service department, even when it was really busy. And thus far warranty has covered a lot of things for me without paying out of pocket. More
by aloukas91
October 01, 2025
Helpful, they made sure I got done what I really needed and didn’t push too hard for additional costs. They were pretty respectful of my budget as well, keeping it in mind when suggesting what services wer and didn’t push too hard for additional costs. They were pretty respectful of my budget as well, keeping it in mind when suggesting what services were and were not necessary on my vehicle. More
by LAURENCCREAN
Employees Worked With
Nicole Condron
October 01, 2025
I loved my whole experience with Levi he took amazing care of me and made me feel welcome care of me and made me feel welcome More
by CWORCH13
Employees Worked With
October 01, 2025
It was an enjoyable low stress experience from beginning to end. The team answered questions and explained the process throughout. to end. The team answered questions and explained the process throughout. More
by SNIKT1369
September 30, 2025
Excellent customer service. Great no pressure sales staff. Easy and painless experience. I will recommend to my friends. Great no pressure sales staff. Easy and painless experience. I will recommend to my friends. More
by JDKAP
