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Lithia Hyundai of Reno

Reno, NV

4.3
4,023 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 4,023 reviews

April 27, 2023

My service was very good here at Lithia Hyundai, Lance always take care of my needs and check to make sure my vehicle is inspected good and he is very good, I gave it 5 star because Lance is good service More

by ANGELABARKUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2023 -

Lithia Hyundai of Reno responded

Angela, thanks for the kind words about Lance! We'll be sure to let him know you appreciate his service. Safe travels from Lithia Hyundai of Reno!

April 26, 2023

Good service and deal. quality salespeople.always a good experience.3 rd car from there.. More

by MOVADO488
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Holly Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Dunham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ashton
Apr 27, 2023 -

Lithia Hyundai of Reno responded

We really appreciate your loyalty! Thanks for the awesome review and being a wonderful part of the Lithia Hyundai of Reno family!

April 26, 2023

Your service is extremely good 😊, I’m very happy and grateful with the customer service personal, they are very nice, thank you. More

by SUSY.BRADSHAWW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Franceschini
Apr 26, 2023 -

Lithia Hyundai of Reno responded

We're so happy to hear that, Susy! Thanks for taking the time to let us know we're doing great. See you again soon at Lithia Hyundai of Reno!

April 24, 2023

Always professional and eager to help answer questions a s look up all 4 cars I have purchased from you More

by BLAJOSFAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini
Apr 24, 2023 -

Lithia Hyundai of Reno responded

We truly appreciate your loyalty! Thanks for choosing Lithia Hyundai of Reno for your automotive needs over the years!

April 24, 2023

Always great customer service when I take my vehicle to them. The service advisor always looks what needs to be done and checks for any recalls that might be needed. More

by GENE_SALAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everett Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Franceschini
Apr 25, 2023 -

Lithia Hyundai of Reno responded

Thanks for being a valued customer at Lithia Hyundai of Reno, Gene! It's always a pleasure to work with you!

April 23, 2023

Was a difficult decision for me to buy a new car, but I was lucky to be assisted by Efren Gonzalez-Aguayo. Throughout the entire car buying process, Efren was incredibly knowledgeable and informative, answ More

by ricardovc890
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hannah Choquette, David Diaz, Efren Gonzalez-Aguayo
Apr 24, 2023 -

Lithia Hyundai of Reno responded

We know Efren will love to see this! Thanks for the wonderful review and congrats on your new car! Safe travels and have fun!

April 23, 2023

No pressure sales, Dan was great to work with. Found a nice little car that fit our budget. More

by THEREILLYS0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Iris Flores-Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Dunham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Osorio
Apr 24, 2023 -

Lithia Hyundai of Reno responded

Congrats on the new ride! We always love hearing about your experience with us at Lithia Hyundai of Reno. Safe travels!

April 23, 2023

Always good. ...our 5th new car in 7 years Our sales guy was great...in future will get another More

by DOGGYDOO1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chantel Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drea McGiffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2023 -

Lithia Hyundai of Reno responded

Thanks for the five stars and congrats on the new car! You're always welcome here at Lithia Hyundai of Reno and we wish you safe travels!

April 22, 2023

I never thought my daughter would be a sales rep! But I have to say, she knows her cars. I have told her that someday I would buy a new car, but it would have to be just what I wanted. That day fina More

by BluBuggy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Holly Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake
Apr 24, 2023 -

Lithia Hyundai of Reno responded

We're biased as well, Holly's great! Thanks for the awesome review and the shoutouts to our Lithia Hyundai of Reno team. We truly appreciate your feedback and wish you safe travels in your new Tucson!

April 22, 2023

I brought my vehicle in for the check engine light being on which was the second time in 6 months, they diagnosed the problem, thought they fixed it and then they needed another part, the issue was better b More

by Lindsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
5 Ryan Newton
Apr 24, 2023 -

Lithia Hyundai of Reno responded

Lindsey, we're so happy we could get your engine replacement covered and done correctly. Thanks for the great review and if you need anything else, please don't hesitate to reach out to us at Lithia Hyundai of Reno!

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