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Lithia Hyundai of Reno - Service Center

Reno, NV

4.2
1,955 Reviews

1,955 Reviews of Lithia Hyundai of Reno - Service Center

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January 16, 2024

It was very smooth, and the personnel were really attentive in every aspect. Larry and Garrett gave the extra mile just to help me and my needs. More

by SAYLO17
Recommend Dealer
Yes
Employees Worked With
Trisha Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trisha Stone
Jan 16, 2024 -

Lithia Hyundai of Reno responded

We're glad to know that Larry and Garrett were able to assist you effectively at Lithia Hyundai of Reno. Going the extra mile is our standard! Thanks for acknowledging their efforts, we will pass it along. Until next time, safe travels!

January 16, 2024

Great Customer Service Attention to details Listen to our concern and provide suggestions for better keep our SUV running More

by FPM2007
Recommend Dealer
Yes
Employees Worked With
Trisha Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trisha Stone
Jan 16, 2024 -

Lithia Hyundai of Reno responded

We're glad to know you had a great experience with our team at Lithia Hyundai of Reno. We always strive to provide excellent customer service and helpful suggestions for your vehicle's upkeep. Should you need anything else in the future, please do not hesitate to reach out.

January 14, 2024

I appreciate your services and the time to wait for my car was good,completely. More

by MACHELLE79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trisha Stone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Franceschini
Jan 15, 2024 -

Lithia Hyundai of Reno responded

Hi Machelle! Thank you for this amazing review. We are thrilled to see that your visit was time-efficient. Stop by and see us if you ever need anything else.

January 08, 2024

Helpful staff and very accommodating. I do love that they have a lounge where you can get coffee and snacks. More

by MELENDBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maegan Minetto
Jan 09, 2024 -

Lithia Hyundai of Reno responded

Melendby, we're glad to know you enjoyed our lounge and found the staff at Lithia Hyundai of Reno accommodating. Thanks for sharing your experience!

January 08, 2024

My online shopping was an easy and great car buying experience, customer service was excellent. More

by ABETORRES01
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jeremy Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Holly Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

Lithia Hyundai of Reno responded

Hello, thank you for the positive review. We are thrilled to see that you enjoyed your online shopping experience. Lithia Hyundai of Reno strives to provide the best online shopping process. Should you need anything else, please let us know.

January 07, 2024

Matt. The best service guy I have ever had! If you loose him, my next car will be a Toyota More

by GREATGUNS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini
Jan 08, 2024 -

Lithia Hyundai of Reno responded

Thank you for these kind words! We will be sure to pass them along to Matt. We are lucky he is on our team! Stop by and visit Lithia Hyundai of Reno again soon!

January 07, 2024

Always friendly and I don’t worry about my car will always buy here great service More

by ALICEMGARCIA911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trisha Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Lithia Hyundai of Reno responded

Alice, thank you for this awesome review! We always look forward to assisting you and your vehicle. Should you ever need anything else, please let us know.

January 05, 2024

Car in shop almost 3 months comes out filthy dirty barely recognized my car. Could have had weekly updates instead of having to call to get information or updates. More

by ARISAW865
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Jan 08, 2024 -

Lithia Hyundai of Reno responded

We appreciate your feedback and apologize for any inconvenience you experienced during your car's service at Lithia Hyundai of Reno. We'll take note of the cleanliness issue as well as communication improvements to ensure a better experience next time. Thanks again!

January 04, 2024

Trisha Stone was amazing, as was the entire staff of Lithia Hyundai of Reno. She was very attentive and listened to all of my concerns. She gave me great advice and was able to squeeze me in when she re More

by nicolemorante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trisha Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2024 -

Lithia Hyundai of Reno responded

We're so glad to know that Trisha and our team at Lithia Hyundai of Reno could help you out in a pinch! It's important to us that every customer feels comfortable, especially when dealing with unexpected car issues. We appreciate your kind words and hope everything is going well for you now!

December 31, 2023

I've bought two cars from this Hyundai dealership, and both experiences were excellent! Ceasar was so much help and so friendly! More

by JordanH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ceasar
Jan 02, 2024 -

Lithia Hyundai of Reno responded

Jordan, we're delighted to know you've had two excellent experiences with us at Lithia Hyundai of Reno! It's great that Ceasar was able to assist and make your visits enjoyable. Thank you for choosing us again!

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