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Lithia Hyundai of Reno - Service Center

Reno, NV

4.3
1,724 Reviews

1,724 Reviews of Lithia Hyundai of Reno - Service Center

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December 23, 2022

We appreciated the ease of the purchase and finance process. The service center was also very much appreciated. More

by SANDIB23
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dylan Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Ostrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2022 -

Lithia Hyundai of Reno responded

Thanks for the awesome review! The team takes pride in providing our valued customers with five-star customer service at every visit. Your feedback is much appreciated and we wish you happy holidays from Lithia Hyundai of Reno!

December 23, 2022

Unhappy with the last customer service we received there. Basically was charged for a diagnostic service that should have been covered under the factory warranty! Paid too much & car issue was NOT resolved. More

by lbellucci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan
Dec 26, 2022 -

Lithia Hyundai of Reno responded

Hello, I’m very sorry to hear you are unhappy with your service visit. We always check to see if your repairs are under warranty and strive to completely resolve the issues at your first visit. Please give me a call at the number below so I can learn more about your experience and work to make things right, thank you. Andrea McGiffin 775-682-3368 Customer Relations Manager

December 23, 2022

Dylan, and his son, and Devan were the best . Made buying a car really easy and fast. Everything went very smooth. Best experience ever when buying a car. No pressure, no stress, it was amazi More

by kcardinal47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Everett Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Franceschini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Osorio, Matt Ashton
Dec 27, 2022 -

Lithia Hyundai of Reno responded

Congratulations on your new vehicle. I'm pleased to see our team at Lithia Hyundai of Reno ensure your experience went well. Until your next visit, drive safe.

December 22, 2022

Mr.Soto was absolutely great on helping me find a perfect trade in to fit my persona. I’m loving my car, PUTTING DREAMS IN DRIVE WAYS ! More

by joshmunoz350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Osorio, Erwin Soto
Dec 23, 2022 -

Lithia Hyundai of Reno responded

We love to hear it! Congrats on the new ride and thank you for the wonderful review, Josh. From everyone here at Lithia Hyundai of Reno, have a happy holiday!

December 22, 2022

Very helpful & the work done on my car was done the time they told me very happy More

by Robert Grace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2022 -

Lithia Hyundai of Reno responded

It was our pleasure to assist you, Robert! Thanks for choosing Lithia Hyundai of Reno and have a happy holiday!

December 21, 2022

Errors on paperwork. Deny real erro s with excuses. Oil viscosity, oil change interval, tread depth Sloppy or intentional misleading I don’t know they are hard to conta More

by Robertsalz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lance Smith
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Olsen
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2022 -

Lithia Hyundai of Reno responded

Hi Robert, I’m sorry to hear there were errors with the paperwork during your service visit. We strive to be as accurate and honest as possible with you about your vehicle’s needs. Please give me a call at the number below so I can learn more about your experience and work to make things right, thank you. Andrea McGiffin 775-682-3368 Customer Relations Manager

December 20, 2022

Tabatha is always helpful and attentive. She is knowledgeable and always meets me out at my car More

by TahniMurphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tabatha Culver
Dec 21, 2022 -

Lithia Hyundai of Reno responded

Thank you so much for the shoutout to Tabitha! We're pleased to hear she provides you with a helpful and knowledgeable experience at every visit. Until next time, safe travels and happy holidays from Lithia Hyundai of Reno!

December 19, 2022

Great service by technical staff and Tabitha is an outstanding and professional service representative as always! More

by GREG.STANLEY172
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tabatha Culver
Dec 19, 2022 -

Lithia Hyundai of Reno responded

Thanks for the shoutout to Tabitha! We appreciate your loyalty and always look forward to seeing you at Lithia Hyundai of Reno!

December 19, 2022

They are the best very friendly and professional. I recommend everyone should go buy a vehicle from them. More

by HanoverFiste01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tabatha Culver
Dec 19, 2022 -

Lithia Hyundai of Reno responded

We're so grateful for amazing customers like you! You make it easy to be friendly and professional. Safe travels and happy holidays from Lithia Hyundai of Reno!

December 19, 2022

Very friendly, prompt, so far so good! I would have given a 5-star rating but I never get my car wash! Very happy so far. More

by LIZ.CORONELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Osorio
Dec 20, 2022 -

Lithia Hyundai of Reno responded

Thank you for the great review! We're so happy to hear your experience was quick and friendly and apologize for the lack of car wash. This is something we will look into to earn a full five stars at your next visit!

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