Back

Lithia Hyundai of Reno - Service Center

Reno, NV

4.2
1,965 Reviews

1,965 Reviews of Lithia Hyundai of Reno - Service Center

Sort by
April 26, 2023

Your service is extremely good 😊, I’m very happy and grateful with the customer service personal, they are very nice, thank you. More

by SUSY.BRADSHAWW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Franceschini
Apr 26, 2023 -

Lithia Hyundai of Reno responded

We're so happy to hear that, Susy! Thanks for taking the time to let us know we're doing great. See you again soon at Lithia Hyundai of Reno!

April 24, 2023

Always professional and eager to help answer questions a s look up all 4 cars I have purchased from you More

by BLAJOSFAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini
Apr 24, 2023 -

Lithia Hyundai of Reno responded

We truly appreciate your loyalty! Thanks for choosing Lithia Hyundai of Reno for your automotive needs over the years!

April 24, 2023

Always great customer service when I take my vehicle to them. The service advisor always looks what needs to be done and checks for any recalls that might be needed. More

by GENE_SALAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everett Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Franceschini
Apr 25, 2023 -

Lithia Hyundai of Reno responded

Thanks for being a valued customer at Lithia Hyundai of Reno, Gene! It's always a pleasure to work with you!

April 23, 2023

Always good. ...our 5th new car in 7 years Our sales guy was great...in future will get another More

by DOGGYDOO1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chantel Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drea McGiffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2023 -

Lithia Hyundai of Reno responded

Thanks for the five stars and congrats on the new car! You're always welcome here at Lithia Hyundai of Reno and we wish you safe travels!

April 22, 2023

Did not do service . Collected new vehicle . No need to rate service department at this time More

by LKaye
Recommend Dealer
Yes
Employees Worked With
Ryan Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Dunham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2023 -

Lithia Hyundai of Reno responded

Sorry for the confusion! Thanks for the five-stars!

April 22, 2023

I brought my vehicle in for the check engine light being on which was the second time in 6 months, they diagnosed the problem, thought they fixed it and then they needed another part, the issue was better b More

by Lindsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
5 Ryan Newton
Apr 24, 2023 -

Lithia Hyundai of Reno responded

Lindsey, we're so happy we could get your engine replacement covered and done correctly. Thanks for the great review and if you need anything else, please don't hesitate to reach out to us at Lithia Hyundai of Reno!

April 22, 2023

Excellent assistance with both the Santa Fe and the Sonata. Lance was very professional and helpful. More

by GARALANI@CHARTER.NET
Recommend Dealer
Yes
Employees Worked With
Lance
Apr 24, 2023 -

Lithia Hyundai of Reno responded

We love to hear that! Thanks for trusting us at Lithia Hyundai of Reno with your service needs!

April 21, 2023

This dealership tried to charge 900. 00 for a 400.00 part. Tried to charge double the labor hours. I shared my experience with anyone who would listen. More

by Rebetters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can't remeber name
Apr 24, 2023 -

Lithia Hyundai of Reno responded

Hello, we strive to keep our prices as affordable and competitive as possible amidst the current economic climate. I’d be happy to speak with you about this in more detail below, thank you. Andrea McGiffin Customer Relations Manager 775-682-3368 andreamcgiffin@lithia.com

April 21, 2023

Always take the best care of my vehicle and make me feel comfortable with the service they provide! More

by GABY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Robert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iris Flores-Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drea McGiffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gaby Temprano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hannah Choquette, Maegan Minetto
Apr 24, 2023 -

Lithia Hyundai of Reno responded

Thanks for the kind words and five stars, Gaby! Your staisfaction is our top priority at Lithia Hyundai of Reno!

April 20, 2023

Friendly service that was done in a timely manner and awesome quality along with that. More

by RONVEGAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drea McGiffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Franceschini, Paydon Chambers
Apr 21, 2023 -

Lithia Hyundai of Reno responded

Thanks so much for the great review! The team works hard to make sure every service at Lithia Hyundai of Reno is thorough and timely. Safe travels!

...
60
...