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Lithia Hyundai of Reno - Service Center

Reno, NV

4.2
2,054 Reviews

2,054 Reviews of Lithia Hyundai of Reno - Service Center

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July 16, 2025

How Lance Smith treats me as a valued customer has kept me coming back all these years. More

by Philly V
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Smith
Jul 17, 2025 -

Lithia Hyundai of Reno responded

Philly, thank you for being such a valued customer of Lithia Hyundai of Reno! We're glad to hear that Lance's care and attention have made a difference in your experience. Your loyalty means a lot to us, and we look forward to serving you for many years to come!

July 15, 2025

Easy ,heard ,met in the middle My experience at the dealership was excellent I felt cared for and heard and didn't feel used. More

by yazminsalasb
Recommend Dealer
Yes
Employees Worked With
Ryan Ferris
Jul 16, 2025 -

Lithia Hyundai of Reno responded

Hi Yazmin, We appreciate the review. We are glad your time with us was an easy experience. We hope to see you again here at Lithia Hyundai of Reno.

July 14, 2025

Very curious & helpful! ! We got a good deal, we think! We are not very good with computers and thy help us a lot! Thank you very much! More

by ALLENF0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex is gone
Jul 14, 2025 -

Lithia Hyundai of Reno responded

Hi Allen, Thank you for the review. We are glad your time with us was a helpful experience. We hope to see you again here at Lithia Hyundai of Reno.

July 14, 2025

Always friendly and punctual. We have purchased and had serviced numerous vehicles at Lithia. We don't even look anywhere else. More

by RENATEBENDER49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Everett Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Lithia Hyundai of Reno responded

Hi, Thank you for the review. We are glad your time with us was a friendly experience. We hope to see you again here at Lithia Hyundai of Reno.

July 13, 2025

The service was good, my only issue was that it took close to 3 weeks to even have our vehicle looked at. Once it was looked at and a course of action was decided I thought things moved at an appropriat More

by ASHLEYJ_06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Lithia Hyundai of Reno responded

Hi Ashley, Thank you for the review and your patience. We hope to see you again down the road.

July 13, 2025

I had an amazing experience Ryan Ferris got my car right and sent me home happy I’d recommend him to everybody. He is the best salesman at Hyundai dealership and will give you the best rates and he’s like a More

by yazminsalasb
Recommend Dealer
Yes
Employees Worked With
Everett Clunie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Mazariegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levi Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Paganini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Panzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stolid
Jul 14, 2025 -

Lithia Hyundai of Reno responded

Hi Yazmin, Thank you for the review. We are glad your time with us was an amazing experience. We hope to see you again here at Lithia Hyundai of Reno.

July 13, 2025

They were very efficient and communicative throughout the process of our transmission replacement. They kept us informed and did additional inspections to ensure our vehicle was road worthy. They helped us f More

by leparks65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Lithia Hyundai of Reno responded

Hi, Thank you for the review. We are glad your time with us was a helpful experience. We hope to see you again here at Lithia Hyundai of Reno.

July 12, 2025

Very helpful, not pushy and very nice/honest. Would highly recommend to others to see about getting a car here. More

by JAMESRMITCHELL117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levi Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Lithia Hyundai of Reno responded

Hi James, Thank you for the review. We are glad your time with us was a helpful experience. We hope to see you again here at Lithia Hyundai of Reno.

July 12, 2025

Visiting from SC, you fit me in for an oil change even though I didn’t have an appointment. Nice getting good service when you’re from out a town. More

by mdhoop9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chantel Hughes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Lithia Hyundai of Reno responded

Hi, Thank you for the review. We are glad your time with us was a good experience. We hope to see you again here at Lithia Hyundai of Reno.

July 04, 2025

Motor replaced for recall. Multiple Parts were damaged during the motor swap. When my wife and I let Lance know what happened we were told we had to pay to have parts fixed if More

by MELISSAMARSH26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lance Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2025 -

Lithia Hyundai of Reno responded

Melissa, I'm sorry to hear about your experience with the motor replacement. We strive for respectful communication and quality service, so this feedback is concerning. Please reach out if you'd like to discuss further or need assistance moving forward. Thank you, Scott Robert - Customer Relations Manager - 775-446-5334 - srobert@lithia.com

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