Lithia Hyundai of Reno - Service Center

Worst service ever, sat at the dealer ship for over 4 hrs while my car was done being serviced. Lance went home didn't bother to give our info to anyone else in the service department, when I asked about my while my car was done being serviced. Lance went home didn't bother to give our info to anyone else in the service department, when I asked about my vehicle all got was attitude because they hadn't called for me according to the service rep. When I pointed out my vehicle sitting out side they just found my keys and didn't go over the service done on the vehicle. More

This is a great dealership. I’ve only gone for oil changes because Hyundais don’t break down and you can keep them forever (I’m going on 16 years with mine). But for service, th I’ve only gone for oil changes because Hyundais don’t break down and you can keep them forever (I’m going on 16 years with mine). But for service, they get you in and out quickly and have never told me I had something wrong when I didn’t (Subaru dealership told me there was something wrong with every oil change, so this is huge). The advisors are very friendly and knowledgeable. I love this dealership. More

Larry and Josh went above and beyond to help us get the new vehicles that we needed when we needed them. We own three vehicles that we bought from Lithia Hyundai of Reno. I would say that we are very satis new vehicles that we needed when we needed them. We own three vehicles that we bought from Lithia Hyundai of Reno. I would say that we are very satisfied. More

I bought a used car from Lithia and within a week I had electrical issues with it. I talked to the sales person and he said it would be under warranty. When i brought it to the service department they said electrical issues with it. I talked to the sales person and he said it would be under warranty. When i brought it to the service department they said it was a 3K repair and I had to pay for it because it was not under warranty. They had my car for weeks and i got the run around the whole time. I will never bring my vehicle to Lithia again and neither will anyone i know. We would all drive to Carson City just not to deal with Lithia More

Worst car company I have ever dealt with I wish I never went to them went to them More

Lance Smith is so professional! I know every time I go into the dealership or call with a question or concern, he will handle it in a timely and professional manner. He is the abso I know every time I go into the dealership or call with a question or concern, he will handle it in a timely and professional manner. He is the absolute reason I continue my business with Lithia, and only him. The sales manager Wes Wilson has always been super pushy and made transactions in the past uncomfortable. So thank you Lance! More

The service department does not return calls which is very aggravating when you live at least an hour away. very aggravating when you live at least an hour away. More

Lithia Hyundai of reno the best dealer in Reno. But I don't like service center not qualified for maintenance , I schedule oil change and an air filter change, but technician did not do anything at But I don't like service center not qualified for maintenance , I schedule oil change and an air filter change, but technician did not do anything at all. I gotta come back to complain about it. So much disappointed. I will never come back to do it again. Wasting my time and my money. More

Been dealing with Lance for some time. Very professional and would always go the extra mile to exceed expectation and satisfaction. Kudos! Very professional and would always go the extra mile to exceed expectation and satisfaction. Kudos! More

Super nice customer service and waiting area although it took longer than expected, wish they had better snacks and drinks took longer than expected, wish they had better snacks and drinks More