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Lithia Hyundai of Reno - Service Center

Reno, NV

4.2
1,975 Reviews

1,975 Reviews of Lithia Hyundai of Reno - Service Center

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November 19, 2022

A great group of people. The service was amazing time wise and quality was awesome More

by 72BOWTIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini
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Nov 21, 2022 -

Lithia Hyundai of Reno responded

Thanks for being a part of the Lithia Hyundai of Reno family! We're thrilled to hear your service was timely and efficient. Safe travels!

November 19, 2022

Always professional. They get me in fairly close to my appt. time. They don't try to sell me services I don't need. More

by HECTORMARY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Franceschini, Tabatha Culver
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Nov 21, 2022 -

Lithia Hyundai of Reno responded

We appreciate that! It's our goal to provide you with the service you need in a timely manner. Thanks for stopping by Lithia Hyundai of Reno!

November 18, 2022

Kris is the best, nice , respectful and professional . Thank u so much Kris for being so nice to us.. More

by Elizabeth@
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris
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Nov 21, 2022 -

Lithia Hyundai of Reno responded

Elizabeth, thanks for the wonderful shoutout to Kris! We're so pleased to hear your visit was the best it could be. See you next time at Lithia Hyundai of Reno!

November 17, 2022

Lance was the one that assisted me this time, but they are all amazing people. Always have been treated with respect and they follow up. More

by Effieg79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2022 -

Lithia Hyundai of Reno responded

Thank you for the wonderful review! The team takes pride in making sure you are taken care of during and after your appointment. See you next time at Lithia Hyundai of Reno!

November 17, 2022

I've purchased two vehicles from Lithia and have excellent service from everyone.ive dealt with. More

by FANOFTVLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Efren Gonzalez-Aguayo, Desmond Carolino
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Nov 17, 2022 -

Lithia Hyundai of Reno responded

Thanks for being a valued customer at Lithia Hyundai of Reno! We're always happy to assist you!

November 16, 2022

There was a lack of communication and were hard to get a hold of. Tabitha was helpful. More

by Jori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tabatha Culver
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Nov 18, 2022 -

Lithia Hyundai of Reno responded

Hello, thank you for the valuable feedback and I apologize for the lack of communication you experienced. We strive to be available at all times and keep you up to date on your vehicle’s service. If you’d like to discuss your visit further, I’d be happy to speak with you at the number below, thanks. Andrea McGiffin 775-682-3368 Customer Relations Manager

November 16, 2022

Love service department But the sales calls after my visit drive me crazy I’m not interested in sailing my vehicle More

by MENDY022170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini
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Nov 17, 2022 -

Lithia Hyundai of Reno responded

Thanks for the five-star review! We apologize for the sales calls and will look into this for you. Safe travels!

November 16, 2022

Outstanding dealer, sales, service, and management are top notch. I will definitely buy my next vehicle there and services. More

by jradolsen8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Ostrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Everett Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Mazariegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Ogg, Matt Franceschini, Tabatha Culver, Dawn Vincent
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Nov 17, 2022 -

Lithia Hyundai of Reno responded

We truly appreciate that and look forward to seeing you in the future! As always, let us know if you need anything else from Lithia Hyundai of Reno!

November 16, 2022

Amazing service department! Everyone is friendly and respectful. Definitely coming back for all my car needs!! More

by BRYAN M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Mazariegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Franceschini, Tabatha Culver, Dawn Vincent
Report | Print
Nov 17, 2022 -

Lithia Hyundai of Reno responded

Thanks for the kind words, Bryan! It's our pleasure to provide you with a friendly and respectful experience at Lithia Hyundai of Reno. See you again soon!

November 15, 2022

Dan was amazing to work with. So helpful and knowledgeable. We now have owned three Hyundais from this dealership. More

by LSSINNV20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Dunham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2022 -

Lithia Hyundai of Reno responded

We really appreciate your loyalty and are pleased to hear Dan was helpful and knowledgeable throughout the process. If you need anything else, you're always welcome here at Lithia Hyundai of Reno!

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