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Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

May 07, 2023

I went in for an oil change, but the mechanic noticed my original tires that had 50,000 miles on them were wearing on the inside, due to alignment problems that I wasn't aware of. So I picked up a new set o More

by pharmboy10
Recommend Dealer
Yes
Employees Worked With
Joe
May 08, 2023 -

Lithia Toyota of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joe met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

May 07, 2023

Had a good experience with this dealer with a prior vehicle purchase, and had a similar experience once again. More

by ERRACKELEO
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson, John Matthew Uri, Scott Weigand
May 08, 2023 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Troy Kloke, General Sales Manager

May 07, 2023

Toyota Medford Dealership is very accomodating and will assist you in answering all of ypur inquiries that about purchasing a new car and they gave me the best deal and apr for the 2023 RAV 4 XLE Premium t More

by Cathy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Soares, John Rogers, Steven Kahae
May 08, 2023 -

Lithia Toyota of Medford responded

Cathy, Thank you for taking the time to share your thoughts on working with Steve, Chad, and our team. We're glad to hear we delivered such a great experience! Congratulations on your new 2023 RAV 4 XLE! Troy Kloke, General Sales Manager

May 06, 2023

5 Zach Hamar Lithia Toyota of Medford 5 Zach was super amazing! He was very communicative, very nice, and very professional. TI More

by GOT2DANCE1973@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
5
May 06, 2023 -

Lithia Toyota of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Zach met your expectations. Thank you for choosing Lithia Toyota of Medford; we look forward to having you as a valued customer for many years to come. Mark Grossman, Service Manager

May 06, 2023

I came in for an oil change and to see if there’s anything wrong with my vehicle. When I picked up my vehicle, the oil change wasn’t done. Also, very rude service from the gentleman with the red face More

by I don’t have a screen name
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John McNerny, Scott Knuepel
May 09, 2023 -

Lithia Toyota of Medford responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Mark Grossman, Service Manager

May 06, 2023

I purchased my van there and they are always there when i need my oil changed. I have the lifetime oil change and have definitely gotten my moneys worth. Zach was wonderful too. More

by Teri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Hamar
May 08, 2023 -

Lithia Toyota of Medford responded

Teri, Thank you for your very kind review. Zach and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Mark Grossman, Service Manager

May 05, 2023

Great service They were quick with the service. Friendly to deal with and helpful with results of work they did. More

by CLACOMBE
Recommend Dealer
Yes
Employees Worked With
Hi
May 06, 2023 -

Lithia Toyota of Medford responded

Thank you again for choosing Lithia Toyota of Medford; we look forward to having you as one of our valued customers for many more years to come. We appreciate the five-star rating. Mark Grossman, Service Manager

May 05, 2023

Friendly, easygoing and kind willingness to help complete the credit app and lease. Everything promised on my first visit was provided. More

by LANGLAISZOO@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Skyler
May 05, 2023 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

May 05, 2023

Professionaj. Knowledgeable. Timely I will return for service in the future. I am glad you are in the valley More

by stevensuydam
Recommend Dealer
Yes
Employees Worked With
Zach hamar
May 05, 2023 -

Lithia Toyota of Medford responded

Thank you, Steven, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

May 05, 2023

I made appointment to have my car’s oil change. Within a min I came in the service guy at the counter did the paperwork and within 50 min my car was done. Fast and easy. Thank you Toyota servicema More

by LETRONGNGLIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny
May 06, 2023 -

Lithia Toyota of Medford responded

Thank you for the five-star rating for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

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