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Lithia Toyota of Medford

Medford, OR

4.6
4,816 Reviews
Lithia Toyota of Medford is focused on providing customers with an honest and simpler buying and service experience. We believe in giving customers straightforward information so that they can make confident decisions. Lithia Toyota of Medford joined Lithia Motors in December 1974 and became the second Lithia store. They moved from their location at the Lithia Motors headquarters to a brand-new facility in 2000. Lithia Toyota of Medford has been awarded the prestigious Toyota President's Award for 16 consecutive years. Lithia Toyota of Medford, near the surrounding areas of Medford, Ashland, Grants Pass, Central Point, Jacksonville and Rogue River Oregon, features a wide selection of new Toyota and used Toyota cars, trucks and SUVs. Our inventory includes new models such as the Toyota Yaris, Corolla, Matrix, Camry, Prius, Sienna, Avalon, RAV4, FJ Cruiser, Venza, Highlander, 4Runner, Sequoia, Land Cruiser, Tacoma, Tundra, Scion xD, xB, tC, & Scion iQ. Lithia Toyota of Medford also has Toyota Certified Used Vehicles that meet Toyota's demanding standards for quality and pass a meticulous certification process.
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1420 North Riverside Ave

Medford, OR

97501

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Showing 4,816 reviews

February 27, 2021

Great communication. Met me in the driveway, guided me to a parking area and helped me inside to get my car checked in. No hassle!! More

by AMYGOODWIN47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Curphey
Feb 27, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with our team, Amy! We're glad to hear we delivered such a great experience! Mark Grossman, Service Manager

February 26, 2021

Fast,friendly service Joe went above and beyond I'm from Roseburg he was able to get me in right away and get the job done More

by UDDERLY30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kyttle
Feb 26, 2021 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Joe here at Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

February 26, 2021

Found the car we were looking for and the negotiation was low pressure. The salesman, Chad, was very professional. My only complaint was driving my car away from the lot with an empty gas tank. They could wo More

by Jimster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Soares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2021 -

Lithia Toyota of Medford responded

Here at Lithia Toyota of Medford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Chad., We will share your comments with the team. Troy Kloke, General Sales Manager

February 26, 2021

Courteous, efficient, knowledgeable sales staff. Great experience. Confirms my previous history with Lithia Toyota. This is the 3rd car I've bought through them and will return when the need arises. More

by Nikki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Kane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Greenwood
Feb 27, 2021 -

Lithia Toyota of Medford responded

Thank you, Nikki! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Troy Kloke, General Sales Manager

February 26, 2021

The Service is always outstanding at this dealership. Never had a problem with any of the service Reps. They get the work done in a timely manner and get you back on the road. More

by RobertM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us, Robert! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! Mark Grossman, Service Manager

February 26, 2021

Armanda was friendly he give us a good customer service he answer all my questions he did a good quality work for us i will recommend him to my friends. More

by imperialforestry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Ledesma Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2021 -

Lithia Toyota of Medford responded

Thank you so much for taking the time to share your feedback with us, we are delighted to learn about your positive experience working with Armando! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Troy Kloke, General Sales Manager

February 26, 2021

Picked car up from house , took it in for tune up, needed a new battery so put it in and brought it back. Same day. Very good service. More

by MJONLAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2021 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Mark Grossman, Service Manager

February 25, 2021

As always the team at Toyota is efficient and still makes the customer feel welcome. I feel confident that when I choose to bring my car there I will get the right service. More

by ABAUGH0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2021 -

Lithia Toyota of Medford responded

Thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

February 25, 2021

Was ready very fast. Purchased my car at Lithia in 2004 and have always brought it back for service. Though I don't drive much anymore, still feel this car was an excellent purchase. More

by SDRAPER541
Recommend Dealer
Yes
Employees Worked With
John McNerny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon L
Feb 25, 2021 -

Lithia Toyota of Medford responded

Thank you for this wonderful feedback for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

February 25, 2021

The sales rep and finance dept. agent were really helpful. Both employees were friendly and professional. I had a bit of a challenge on the financing part of the sale and Cate provided excellent serv More

by btingle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rapport
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2021 -

Lithia Toyota of Medford responded

It's great to hear that Mike and Cate were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

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