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Lokey Nissan

Clearwater, FL

4.3
6,719 Reviews
Family owned and operated, Lokey Automotive has been serving the Tampa Bay Area since 1952! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online www.lokeynissan.com, request more information about vehicles, set up a test drive or inquire about financing!
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27758 US Hwy 19 N

Clearwater, FL

33761

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Showing 6,719 reviews

September 29, 2021

They pretty much forgot about me. No loaner and service took forever. They blame me for telling them that I was a "waiter". More

by PA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Louvaris
2.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Nicholas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Massey
1.0
This rating includes all reviews, with more weight given to recent reviews.
STEVE ALATORRE
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Jalali, David Fitzwater, CARYN GOMEZ, ROBERT COLEMAN, KAELIN MARTIN, BILL CAREY
Oct 01, 2021 -

Lokey Nissan responded

Thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Please feel free to email me at dfitzwater@lokey.com or call me directly on my cell at 727.325.0332. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

September 28, 2021

Great group of Professionals!Really willing to listen Great group of Professionals! Really willing to listen and understand any issues you might have with your vehicle. Then they go to work and get th More

by MWATSON170
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Schnitker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tate Humphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtesy car driver- Hispanic Male , BILL CAREY
Sep 30, 2021 -

Lokey Nissan responded

Thank you for taking the time to leave a review for us at Lokey Nissan. We're happy we could meet your expectations! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

Sep 30, 2021 -

MWATSON170 responded

Thanks! It's a pleasure to have an opportunity to work with such a great team of professionals!

September 28, 2021

This dealership has a great service department. John Albono was a pleasure to work with More

by M.DOLAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Albono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2021 -

Lokey Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

September 28, 2021

I was highly disappointed in my experience with this dealership. The sticker price was 21,000 and I walked out with costs over 31,000. 1500 recon fee which idk what that is. Then when I finally got to More

by Juanitam2622
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
TONY AVERSA
Oct 15, 2021 -

Lokey Nissan responded

We truly appreciate your honest feedback. Please feel free to email me at dfitzwater@lokey.com or call me directly on my cell at 727.325.0332. I would love to know if there is anything we can do to ensure better service in the future. I’ll be happy to help in any way I possibly can. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

September 28, 2021

Came in to look at a 2020 Nissan Altima and when I arrived for my appointment, the car was nowhere to be found. After Lokey did research to figure out where the car is, they determined the car had alr More

by Steven Cole
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angelo Kastani
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2021 -

Lokey Nissan responded

Steven, it's upsetting to hear that you did not receive the top-notch service we strive to provide. I would love to hear more about your visit. That is not how we want to represent the Nissan brand. Please feel free to email me at dfitzwater@lokey.com or call me directly on my cell at 727.325.0332. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

September 28, 2021

Efficient, comfortable , courteous Appointments on time, nice waiting area and refreshments . Estimates for work expensive. More

by jane.fresh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2021 -

Lokey Nissan responded

We really appreciate your feedback! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

September 28, 2021

Have already bought 3 cars here. Service department is wonderful too! Might buy a 4 th one soon More

by joanelizabeth6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Schnitker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Massey
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Albono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2021 -

Lokey Nissan responded

We are glad we could help! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

September 28, 2021

Entire staff was friendly and easy to work with. We will and have recommended them to family and friends . More

by Rick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALEX HARGER
Sep 30, 2021 -

Lokey Nissan responded

Rick, thank you for the high star rating! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

September 28, 2021

Great customer service, great service advisors, great sales people, great cars, clean dealership, thank you More

by nancystarkweather
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
VICTOR WASHINGTON
Sep 30, 2021 -

Lokey Nissan responded

Thank you for your kind words and this wonderful review! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

September 27, 2021

To my truck in for diagnostic and didn't get any of the answers I was looking for and have been playing tag and getting excuses from Mr. Morris. More

by 9th1der
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Massey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wade Morris
Oct 12, 2021 -

Lokey Nissan responded

We regret to hear that you are displeased with your recent experience with us. Please feel free to email me at dfitzwater@lokey.com or call me directly on my cell at 727.325.0332. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

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