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Lokey Nissan

Clearwater, FL

Overview
Employees
Reviews
Vehicles
4.4
6,050 Reviews
Family owned and operated, Lokey Automotive has been serving the Tampa Bay Area since 1952! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online www.lokeynissan.com, request more information about vehicles, set up a test drive or inquire about financing!
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27758 US Hwy 19 N

Clearwater, FL

33761

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Showing 6,050 reviews

October 22, 2023

I love lokey great service nice employees love the fresh doughnuts and Tate Humphrey goes above and beyond to help you More

by jamilbrown8732
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tate Humphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
JULIANNA MARTINEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2023 -

Lokey Nissan responded

We're happy you found our staff to be so supportive during your experience here at Lokey Nissan. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

Helpful
October 22, 2023

Excellent customer service. I felt like the Sales Manager, Bill Carey, went above and beyond when I had leather seats installed in my new car. He was flexible with my schedule More

by tmil227
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BILL CAREY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Vonnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2023 -

Lokey Nissan responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience with Bill at Lokey Nissan. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

Helpful
October 21, 2023

The process for our annual check up was very easy. From the initial entry to a bonus car wash was effortless. The staff were friendly, efficient and courteous it’s our second Nissan purchase and I’m More

by rkunkis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Schnitker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Massey
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Albono
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2023 -

Lokey Nissan responded

We are very happy to have provided you with such a positive experience! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

Helpful
October 19, 2023

Direct contact with service rep Carlos Vargas was very good. Used van for back and forth to home also good More

by Jct711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos vargas
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Oct 21, 2023 -

Lokey Nissan responded

Thank you for taking the time to leave a review for us at Lokey Nissan. We're happy we could meet your expectations! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

Helpful
October 19, 2023

Chuck took great care of me. My repairs were handled expeditiously, on a Saturday, even though I didn’t have an appointment to and he didn’t try to sell me the store More

by lawrencegpeck2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Schnitker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2023 -

lawrencegpeck2 responded

I’m not sure what you want in this space

Oct 19, 2023 -

lawrencegpeck2 responded

What do you want here?

Helpful
October 18, 2023

Everyone was nice to interact with. I was satisfied with my trade in value and I am happy with the car I got! More

by Matt.Florida04.MC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angelo Kastani
5.0
This rating includes all reviews, with more weight given to recent reviews.
CHRISTIAN WEST
4.0
This rating includes all reviews, with more weight given to recent reviews.
TREVOR GORHAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2023 -

Lokey Nissan responded

We're happy you found our staff to be so supportive during your experience here at Lokey Nissan. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

Helpful
October 18, 2023

Horrible communication! Lokey advisor never contacted me to tell me 1) that they he was goin go pto and another service advisor was taking over 2) my part was being delayed More

by jefferydyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Devine
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Oct 21, 2023 -

Lokey Nissan responded

As Owner Loyalty Manager, I am sorry to hear that you had such a disappointing visit. This is certainly not how we want our team to represent the Nissan brand. We take pride in how we address our guests’ needs and while we do mess up sometimes, we are always looking to improve and learn how to take better care of our customers. Please feel free to email me at dfitzwater@lokey.com or call me directly on my cell at 727.325.0332. I would love to know if there is anything we can do to ensure better service in the future. I’ll be happy to help in any way I possibly can. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

Oct 23, 2023 -

jefferydyer responded

Dave- this is such a canned response. I did reach out directly to you on your cell as I was dealing w that situation and needing your help and this was your exact response to me: “I’m sorry to hear you’re having issues but I’ve left for the day and will not be back until Friday afternoon”. You provided zero help!! no additional assistance - no additional guidance - no one else I could speak with. You are part of the problem at Lokey! What a joke!!

Oct 24, 2023 -

jefferydyer responded

Lokey is responding to me personal (FINALLY) but still not to my satisfaction.

Helpful
October 18, 2023

I’ve only had this car for 60 days and there’s $1500 in repairs because water is draining into the car More

by tsanders16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Nicholas
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2023 -

Lokey Nissan responded

We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please feel free to email me at dfitzwater@lokey.com or call me directly on my cell at 727.325.0332. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

Helpful
October 18, 2023

My experience was a pleasure! Angelo Kastanis made it easy and helped even after purchase! Great dealer, great people, great service! More

by promano70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angelo Kastani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2023 -

Lokey Nissan responded

Promano70, thank you for your kind review about Angelo; we are happy to pass along your comments to the team here at Lokey Nissan! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

Helpful
October 17, 2023

They do not top up fluids or even tell you are low on them. My power steering had no fluids More

by JAGRUTISKINTRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maintenace sept
Report | Print
Oct 21, 2023 -

Lokey Nissan responded

We're disappointed to hear of the negative experience you had at our location. Please feel free to email me at dfitzwater@lokey.com or call me directly on my cell at 727.325.0332. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

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