Long McArthur Inc

This was our 3rd purchase with Long Macarthur, but our very first brand new vehicle. We are a family of 6 and trying to find something that fits all of us, gets decent mileage and is affordable is difficu very first brand new vehicle. We are a family of 6 and trying to find something that fits all of us, gets decent mileage and is affordable is difficult. To be honest, up until now, we have always driven Chevy Suburbans. My husband first purchased a Ford truck a few years ago from Long Macarthur and was very impressed with the customer service and the prices. A year ago he traded his truck in for another Ford with low miles because of the quality and customer service at this dealership. Finally this year it was time to trade our suburban in. Because of the success he had at Long Macarthur we decided to go ahead and look to see what they might have to fit our family. We spent half a day with a very patient Austin Ward trying out different Fords that might work for us. After weighing the options we eventually bought a brand new Ford Expedition. Spending that much money is stressfull but Austin never pressured us. He had us try out several different options both on the used and new lots. He made the process so much easier. He even stayed with us, after his day was over, to go over the features of our new car even though he had a family at home waiting on him. We would definetly recommend him to anyone looking to buy a vehicle. Kevin Sanders also was a big help giving us different payment options and trying to help us stay within our budget. I don't think you can beat their prices or their customer service anywhere!! More

We are very pleased with our Long McArthur buying experience. Mike Lett made our buying process pressure free, which was a refreshing change from other dealerships. After the sale, Long McArthur co experience. Mike Lett made our buying process pressure free, which was a refreshing change from other dealerships. After the sale, Long McArthur continues to take care of our needs associated with the purchase. Thank you! More

leased a truck. fast an easy. prob less than 40 minute process. was able to drive it for a day before purchase which helped. thanks. process. was able to drive it for a day before purchase which helped. thanks. More

Overall I had a very good experience. I talked to several different people and were all very friendly. I was very pleased with my new F-150, and was also pleased with the price! different people and were all very friendly. I was very pleased with my new F-150, and was also pleased with the price! More

Kevin and Rick were great! After a long, exhaustive search, they got me the Escape that I was looking for, with all the options that I wanted as well! I couldn't have asked for a better experience! T search, they got me the Escape that I was looking for, with all the options that I wanted as well! I couldn't have asked for a better experience! This is my 2nd vehicle I have purchased there, and I highly recommend Long McArthur! It is well worth the drive! More

Darin Lee was my reason for visiting along with wanting a Ford F150 truck. I had a top-notch experience. I will be a repeat customer for life. Ford F150 truck. I had a top-notch experience. I will be a repeat customer for life. More

Customer service is where anyone will win my business. Long McArthur has great customer service and this is why I have given the review as great. Thanks. Long McArthur has great customer service and this is why I have given the review as great. Thanks. More

Dan was new to us and we felt like old friends. Great and caring sales experience. Gave us options without pressure. Very willing to listen and responded to our questions. and caring sales experience. Gave us options without pressure. Very willing to listen and responded to our questions. More

Dan Penner was very patient as I drove several different vehicles to find the one that was right for me. He never tried to pursuade me into purchasing "this" vehicle or "that" vehcile, but instead provided vehicles to find the one that was right for me. He never tried to pursuade me into purchasing "this" vehicle or "that" vehcile, but instead provided me with the answers to the questions I had and allowed me to make my own decisoin. Truly a "no pressure" salesman. I've purchased numerous vehicles from Long McArthur over the years and there is a reason I keep coming back....... More

Chris is a great guy, super patient and eager to please. Long Mcarther has a great facility. very professional. The service department seems to notch as well. Long Mcarther has a great facility. very professional. The service department seems to notch as well. More