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Long McArthur Inc
Salina, KS
1,525 Reviews
Long McArthur has been family owned and operated since 1951, we are currently on our 5th generation. We are Driven to Give Back to our community giving financially to many local charities and like to help out by giving of our time as well. We are the #1 Ford Super Duty dealer in Kansas 3 years running. We like our custom vehicles being a Roush, Shelby, and Custom Off Road Truck dealer. So if you are looking for something special, then check out our vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 5:00 PM
Tuesday 8:30 AM - 5:00 PM
Wednesday 8:30 AM - 5:00 PM
Thursday 8:30 AM - 5:00 PM
Friday 8:30 AM - 5:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,525 reviews
June 14, 2021
Jeff was my salesman. He was professional, helpful and friendly. Very satisfied with my experience. I would definitely do business with him again! Matlene R friendly. Very satisfied with my experience. I would definitely do business with him again! Matlene R More
by Mrod
Employees Worked With
June 03, 2021
Darrin Smith is so helpful and is not a pushing dealer. This is my second time buying from Darrin and I have even recommended him to family and friends. This is my second time buying from Darrin and I have even recommended him to family and friends. More
by jdeviltwin
May 29, 2021
Bought a CPO F-150, price was fair as well as the trade-in. Salesman Javier was easy to work with and knowledgeable about the truck. Overall very satisfied with the purchase experience. trade-in. Salesman Javier was easy to work with and knowledgeable about the truck. Overall very satisfied with the purchase experience. More
by Paul S
Employees Worked With
Javier Almaguer, Stephen Facey
May 26, 2021
Great experience from the time I showed up to finishing the deal. I would recommend Long McArthur to anyone looking to buy a new vehicle! the deal. I would recommend Long McArthur to anyone looking to buy a new vehicle! More
by Kyler
Employees Worked With
May 22, 2021
My truck buying experience at Long Mac was very easy and pain free. No hassle no pressure from anyone. Darin treated me and my wife professionally and I will return to buy more vehicles in the future pain free. No hassle no pressure from anyone. Darin treated me and my wife professionally and I will return to buy more vehicles in the future More
by chriss
Employees Worked With
May 21, 2021
Customer service is somewhat to be desired. 3 weeks ago I was told a part for my vehicle would be ordered and would come in in the next couple of days. 3wks later and no update I call and it came in yesterda was told a part for my vehicle would be ordered and would come in in the next couple of days. 3wks later and no update I call and it came in yesterday. I have to have it scheduled with a recall that has been highlighted which will take 3-4hrs in the body shop. My time at the deanship (an hour away from home) is looking at 4-5 hrs, not including staff lunch breaks!!!! When I asked if there was a possibility of having a courtesy car, as my husband is deployed and I have elementary school-age children to get to and from school the response was "well the whole country is having a problem and we just can't guarantee a car for you"! So I guess because of a Ford recall I have to wait in a dealership for over 5hrs! Makes no sense whatsoever. Thanks for not helping a military spouse out! I will take my business elsewhere once the work has been conducted. NOT MILITARY-FRIENDLY. More
by Angel Delight
Employees Worked With
May 21, 2021
I enjoyed working with everyone at long mcarthur. They made my experience friendly easygoing and not complicated. They even delivered my car to me! I greatly appreciate everyone! made my experience friendly easygoing and not complicated. They even delivered my car to me! I greatly appreciate everyone! More
by darci_single_99
Employees Worked With
May 15, 2021
Mike was awesome! He got me in the Jeep I wanted and was friendly and professional. I would go back and see him for my next car. Thanks, Mike! friendly and professional. I would go back and see him for my next car. Thanks, Mike! More
by Hope
Employees Worked With
May 13, 2021
We have purchased vehicles from Long McArthur Ford in the past. Dan Penner was the sales person. We have purchased a car from Dan before. This was my first time as a widow to buy a car and Dan treated me past. Dan Penner was the sales person. We have purchased a car from Dan before. This was my first time as a widow to buy a car and Dan treated me with respect as did the man from finance. I have been driving a Dodge van and it starting to cost more in repairs than I wanted to do. So I decided it was time to trade. This visit started out as a service visit and ended up as a sale. More
by pinecone
May 13, 2021
Darin Lee was helpful, knowledgeable, and accommodating in the purchase of my new Ford F-150. His team spent extra time with me to explain all of the new bells and whistles that were on the truck. He is in the purchase of my new Ford F-150. His team spent extra time with me to explain all of the new bells and whistles that were on the truck. He is not a one time sales and done. Darin will take care of any problems or requests in a very professional manner. Thanks again for an enjoyable experience. More
by gls43
